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Server 2003 Logon Splash Screen Corupted

Posted on 2011-09-07
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Last Modified: 2012-05-12
Last night I was working on a 2003 server trying to find why it was showing that I was out of space on the OS partition.  There was a problem and the screen flashed and then I had a screen with a black background and all of the icons turned unusuall colors.  I could tell that I still had a desktop but I could not tell where the mouse courser was or where text imput fields were.  I was able to use the keyboard to shutdown the server.  This morning when I restarted the server I find the logon splash screen is half displayed.  I was able to see only a small veritcal line that showed where the curser was on the screen but the rest of the screen has a black background.  I was able to enter the user name and password and logon to the desktop.  The desktop rebuilt like a new desktop.  The probllem I had with space on the C partition was gone.  when I logoff I get the messed up logon splash page.  Is there a way to repair the logon splash screen?
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Question by:kennysmith101
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by:setasoujiro
ID: 36500844
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Expert Comment

by:Chev_PCN
ID: 36501892
Hi Kenny.
Are there any errors or warnings in the event log that could help us diagnose this further?
Does this happen only with one user or with multiple users?
Would it be possible for you to delete & recreate your own profile on that server?
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by:noxcho
ID: 36502388
For me it sounds like video controller or video driver issue. Check the machine with another video card or with another monitor.
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Author Comment

by:kennysmith101
ID: 36503375
It is the logon splash screen that is messed up.  It is the same if I am at the console or using remote desktop to access the server.  The administrator user profile seems to be ok.  That is the only account that I ever logon onto that server. I will look at the event logs.  
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by:noxcho
ID: 36503440
http://www.jakeludington.com/windows_xp/20060219_change_xp_boot_screen.html
http://www.themexp.org/how_install.php
I would replace the ntoskrnl.exe file with the fresh one from Win2003 install CD then.
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Author Comment

by:kennysmith101
ID: 36503604
I will have to read up on this before I mess around with the server os.  This is a mission critical  production server.
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by:Chev_PCN
ID: 36509287
If you can log on with the administrator account and it's all fine, then I would opine that the issue is definitely profile-related & that you will need to delete & recreate the corrupt profile.
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Author Comment

by:kennysmith101
ID: 36512472
I will try deleting the administrator profile this weekend.
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by:kennysmith101
ID: 36521759
I deleted the administrator profile and restarted the server.  No change in the logon screen.  
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by:Chev_PCN
ID: 36522028
Have you tried logging on with another account?  Even create one especially to test?
If it's happening across all accounts then I would defer to noxcho - I could well be a driver issue.
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Author Comment

by:kennysmith101
ID: 36522666
I did logon with another administrator account.  No change to the Logon splash screen after a reboot.  I think that noxcho may be on the right track.  I have been looking at utilities that will customize the logon splash screen.  They all seem to be for winxp, but there might be a clue there that will allow me to fix this without having to mess with the OS.
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Accepted Solution

by:
kennysmith101 earned 0 total points
ID: 36527033
I found the answer.  
http://www.annoyances.org/exec/forum/win2003/1136695647
Worked perfictly.

The color schemes in the computer's default profile may have been set to
black for every scheme element. Please review the below steps for this may
resolve your issue:

On the Windows 2003 Server this can be verified by navigating to the
following registry key:


HKEY_USERS\.DEFAULT\Control Panel\Colors
If this is the issue all colors scheme element registry values will be set
to 0.
Compare this with a known good copy below:


[HKEY_USERS\.DEFAULT\Control Panel\Colors]
"ActiveBorder"="212 208 200"
"ActiveTitle"="0 84 227"
"AppWorkSpace"="128 128 128"
"Background"="0 78 152"
"ButtonAlternateFace"="181 181 181"
"ButtonDkShadow"="113 111 100"
"ButtonFace"="236 233 216"
"ButtonHilight"="255 255 255"
"ButtonLight"="241 239 226"
"ButtonShadow"="172 168 153"
"ButtonText"="0 0 0"
"GradientActiveTitle"="61 149 255"
"GradientInactiveTitle"="157 185 235"
"GrayText"="172 168 153"
"Hilight"="49 106 197"
"HilightText"="255 255 255"
"HotTrackingColor"="0 0 128"
"InactiveBorder"="212 208 200"
"InactiveTitle"="122 150 223"
"InactiveTitleText"="216 228 248"
"InfoText"="0 0 0"
"InfoWindow"="255 255 225"
"Menu"="255 255 255"
"MenuText"="0 0 0"
"Scrollbar"="212 208 200"
"TitleText"="255 255 255"
"Window"="255 255 255"
"WindowFrame"="0 0 0"
"WindowText"="0 0 0"
"MenuHilight"="49 106 197"
"MenuBar"="236 233 216"


There is two ways to fix this problem:


1. Export the registry key from a known good machine into a .REG file.
Import the .REG file into the new machine.


2. You can also construct/copy-paste the following information into a text
file and give it a file name with a .REG extension




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Author Closing Comment

by:kennysmith101
ID: 36553559
None of the other posts were right.
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