troubleshooting Question

Shared Printer on Win7 crashes in WinXP

Avatar of DanielT
DanielTFlag for Canada asked on
Hardware FirewallsServer Hardware
20 Comments1 Solution466 ViewsLast Modified:
Hey - I have a bit of a dilemma that someone may have run across.

I have an HP USB inkjet hosted on a Windows 7 Pro 64bit PC with the latest drivers installed and all is fine. The printer works great. When I install the printer on a networked Windows XP 32bit system there is no correct driver available. So... I went back to the Windows 7 machine and checked under sharing for the drivers installed and, of course, only the 64bit driver was listed so I figured I just needed to add it so it would be available when requested across network.

The problem is - I cannot find the INF file I need. The software installs itself only for the Win7 OS with no option for addditional drivers and I cannot install on the XP machine as the printer is not there and software does not load drivers until the printer is connected. There is a basic driver that installs in WinXP when you allow Windows to 'search' but it crashes when you try to change any printer settings (but will print otherwise).

What to do?


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