troubleshooting Question

Shared Printer on Win7 crashes in WinXP

Avatar of DanielT
DanielTFlag for Canada asked on
Hardware FirewallsServer Hardware
20 Comments1 Solution466 ViewsLast Modified:
Hey - I have a bit of a dilemma that someone may have run across.

I have an HP USB inkjet hosted on a Windows 7 Pro 64bit PC with the latest drivers installed and all is fine. The printer works great. When I install the printer on a networked Windows XP 32bit system there is no correct driver available. So... I went back to the Windows 7 machine and checked under sharing for the drivers installed and, of course, only the 64bit driver was listed so I figured I just needed to add it so it would be available when requested across network.

The problem is - I cannot find the INF file I need. The software installs itself only for the Win7 OS with no option for addditional drivers and I cannot install on the XP machine as the printer is not there and software does not load drivers until the printer is connected. There is a basic driver that installs in WinXP when you allow Windows to 'search' but it crashes when you try to change any printer settings (but will print otherwise).

What to do?

Dan

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