FTPS MAX PACKETS ERROR
Posted on 2011-09-08
I'm having real difficulties with just one external user out of three hundred.
Everytime they try and upload a file to us over 3MB they time out and this message is written to the logs
07/18/2011 13:45:53 channel 192.168.0.20:22 phdwebserver02 00148506 126.96.36.199:58797 vanquisbanktest Information 0 Normal SFTP subsystem started in channel s_Id: 73, c_Id: 256, c_Window: 16365, c_MaxPacket: 16384, s_Window: 300000, s_MaxPacket: 30000
We only have this issue with this one customer we recieve files in excess of 200MB just fine. We use Ipswitch 188.8.131.52. I have no idea what the client is using, I have tried to find a soultion myself but as yet no luck.
Is this the customers issue with the client they are using or is this a server bug?
Any help appreciated.