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windows vista home premium won't accept password

Posted on 2011-09-08
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Last Modified: 2012-06-21
my colleague has a Toshiba laptop with Windows Vista Home premium.  She has had the laptop for approximately one year and has a windows password that has been the same since she created it.  Earlier this week she entered her password to login and Vista would not accept the password.  The laptop did not come with any program disks and she did not create a password restore disk.  What should she try to do to get back into her laptop?
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Question by:barnescs
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johnismith earned 500 total points
ID: 36502711
Your friend will need to use the Offline NT Password & Registry Editor. If she is not very technical, then she will most likely want to recruit help from someone who is, even though this software is rather easy to use. Here is the link for the ISO and instructions.

http://pogostick.net/~pnh/ntpasswd/ 
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