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windows vista home premium won't accept password

my colleague has a Toshiba laptop with Windows Vista Home premium.  She has had the laptop for approximately one year and has a windows password that has been the same since she created it.  Earlier this week she entered her password to login and Vista would not accept the password.  The laptop did not come with any program disks and she did not create a password restore disk.  What should she try to do to get back into her laptop?
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johnismith

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