?
Solved

Can't Open up any attachments in Outlook

Posted on 2011-09-08
9
Medium Priority
?
168 Views
Last Modified: 2012-05-12
Any time I try and open up an email attachement (.png .pdf. doc) any format I get the following error The Operation failed and object could not be found. I also tried to save the attachments but that fails too
0
Comment
Question by:cmdolcet
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
9 Comments
 
LVL 5

Expert Comment

by:smangogna
ID: 36502915
0
 

Author Comment

by:cmdolcet
ID: 36505523
smangogna:
Im a little confused should I delete the information in that folder. I also saw that if you delete the outlook.srs that should do the trick.  
0
 

Author Comment

by:cmdolcet
ID: 36505792
OK I was able to go into the registry and find the location of the Temporary Internet Filles\OLK33C\ However when I went to browse for it, I couldn;t find it. I also did a search for the OLK33C folder or file and the Temporary Internet Files and nothing came up.
0
Get real performance insights from real users

Key features:
- Total Pages Views and Load times
- Top Pages Viewed and Load Times
- Real Time Site Page Build Performance
- Users’ Browser and Platform Performance
- Geographic User Breakdown
- And more

 
LVL 43

Expert Comment

by:Davis McCarn
ID: 36531836
You have to go to folder options in explorer and tell it to show hidden and protected operating system files.
What version of Windows?
What version of Office?
Are you in an office and logging in to a domain?
0
 

Author Comment

by:cmdolcet
ID: 36531926
Windows: XP Pro SP 3
Office: 2003 with Oulook 2003
Yes we are under a domain

I have not seen this issue with any other users.
0
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 36533633
Did you enable hidden and protected files so you could delete that folder?
Have you?
And, what error message(s) do you get?
0
 
LVL 16

Accepted Solution

by:
The_Kirschi earned 500 total points
ID: 36535897
You should be able to see the OLK33C folder when you just copy the path from registry then click Start -> Run, paste the path and click OK. Furthermore do you have the latest service pack and office updates applied on that machine?
0

Featured Post

Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In the absence of a fully-fledged GPO Management product like AGPM, the script in this article will provide you with a simple way to watch the domain (or a select OU) for GPOs changes and automatically take backups when policies are added, removed o…
New style of hardware planning for Microsoft Exchange server.
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Suggested Courses

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question