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inetinfo cpu spikes to 90=100% exchange server, can you limit process cpu use

Posted on 2011-09-08
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Last Modified: 2012-05-12
we have exchange 2003 sp2 running on server 2003 sp2.  often the inetinfo.exe process spikes cpu use up to 90% to 100% for a period of 30 to 60 seconds.
I have googled this problem.  most posts talk about AV software.  Only AV software is M$ Antigen.
Is there away to limit the cpu usage of the process inetinfo.exe so that it will not consume cpu and tie up server?
this causes serious performance problems with clients access email via outlook.
does inetinfo.exe need to run all the time?
thanks in advance.
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Question by:brianpcollins
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kaskhedikar_tushar earned 500 total points
ID: 36503245
Hello,

Please check the IIS settings. Take the backup of IIS.

Check the event viewer errors.

Also check the dependencies for microsoft such as windows updates.
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Author Comment

by:brianpcollins
ID: 36508427
Thx for the feedback
There are no errors in event viewer
No sure what to check in iis
I am not aware of any dependencies or updates that are missing. I have not found anything on m$ site that would help figure out the cause

I have thought about turning it off during peak hours I am not sure what effect this would have on email system
Thanks for the info and your time
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Author Closing Comment

by:brianpcollins
ID: 36718632
while this did not solve the problem.  i apprecate your insight and time
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