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Panasonic cf-19 drivers

Posted on 2011-09-08
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Last Modified: 2012-06-27
I have a panasonic cf-19 toughbook with an intrnal 3g sim card. The 3g card works with a USB dongle but when inserted into the toughbook it is not recognised. In device manager there are 2 missing drivers, "data interface" which I am assuming is pat of the problem. The panasonic web site doesnt help
where can I get these drivers and how can I get the 3g card to work
xp pro sp2
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Question by:sam835
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Expert Comment

by:Dr. Klahn
ID: 36503936
If you have not tried XP's automatic driver location, it may be able to find the drivers automatically.

Go to Start, Settings, Control Panel, System.  Click the Hardware tab, then click the Device Manager button.  This brings up the device list for the computer.  The missing/unknown devices will be highlighted with yellow marks.  It may be necessary expand categories to see all devices.

Right-click on a marked device and select Update Driver.  When asked "Can Windows connect to Windows Update to search for software?" answer Yes.

If the automatic driver location does not work, the device information must be extracted to identify the device.

Go to Device Manager again.  Right-click on a marked device and select Properties.  Click on the Details tab.  Record what is in the Device Instance ID window (see below).  This identifies the device so that a driver can be located.  In the example, the device manufacturer is 10DE, NVidia, and the specific device is 0322, GeForce FX5200.  With that information, we can help you find drivers for the missing devices.

 Device instance ID
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Author Comment

by:sam835
ID: 36504075
I tried to get windows to locate the diver but failed, will get the information a.s.a.p
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Author Comment

by:sam835
ID: 36505359
details are:
USB\VID_1410&PID_2410&M1_00\6&D90E52&0%0000

Regards

sam
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Accepted Solution

by:
Dr. Klahn earned 2000 total points
ID: 36505465
A little searching indicates that the device is a Novatel Wireless Expedite HSDPA Modem.  This site has drivers for that device, the Bluetooth device, and the ACPI handler.  Download the individual drivers - not their "complete solution".  Since this is a non-US site, carefully virus scan what you get.
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Author Closing Comment

by:sam835
ID: 36529865
The link for the driver worked and now all devices have no driver issues
The 3g sim card still does no work in the internal slot though but works with a USB dongle
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