Solved

Tracking a stolen Apple Mac

Posted on 2011-09-08
3
367 Views
Last Modified: 2012-05-12
I ordered a brand spanking new Apple Macbook Pro several weeks back and it has not turned up despite it being dispatched. After a lot of calls and emails to Apple having still not received it they are insisting that it has been signed for by someone... unknown to me. I'm getting pretty annoyed and was looking to see whether there is away I or more likely, Apple can track my Macbook Pro in terms of it being turned on?

Currently, I'm suspecting one of my 20 neighbours or the delivery driver! Obviously, there are some investigations being carried out but they're not fast, nor pleasing... as yet!
0
Comment
Question by:nickedwards
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 53

Accepted Solution

by:
strung earned 250 total points
ID: 36505452
I don't know about tracking it, but you should be able to demand proof of delivery from the courier company (UPS or FEDEX or whoever). Also, if you paid by credit card, your credit card company may be able to assist or may provide a refund.

Apple will have the serial number and if the thief is foolish enough to try to register with Apple, they will have a record of that.
0
 
LVL 11

Assisted Solution

by:mccrick
mccrick earned 250 total points
ID: 36506023
Apple is NOT helpful with stolen iPhones. I doubt they would help here. It might as well be a sweater for all that Apple is likely to do. I'd love to hear otherwise. Please post if Apple actually uses their technology to help recover a stolen Mac. In the mean time, do the normal stolen shipment things as suggested above.
0
 
LVL 1

Author Closing Comment

by:nickedwards
ID: 36586241
Both were valid and helpful.
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Apple iTunes - Move from PC to PC First login to your old PC 1. Click on File. 2. Then click Library. 3. Now open the Export Library. 4. Save the .xml file to your desktop. This file will hold all of the information about your playl…
Is your phone running out of space to hold pictures?  This article will show you quick tips on how to solve this problem.
Users will learn how to set proper sequence settings, scale images, paste attributes, add transitions, fades, and music. Open up Final Cut Pro 7 and Create a new Project: Set the Sequence Settings. a) Click File > Easy Setup > Format > Apple ProRe…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question