Solved

Tracking a stolen Apple Mac

Posted on 2011-09-08
3
364 Views
Last Modified: 2012-05-12
I ordered a brand spanking new Apple Macbook Pro several weeks back and it has not turned up despite it being dispatched. After a lot of calls and emails to Apple having still not received it they are insisting that it has been signed for by someone... unknown to me. I'm getting pretty annoyed and was looking to see whether there is away I or more likely, Apple can track my Macbook Pro in terms of it being turned on?

Currently, I'm suspecting one of my 20 neighbours or the delivery driver! Obviously, there are some investigations being carried out but they're not fast, nor pleasing... as yet!
0
Comment
Question by:nickedwards
3 Comments
 
LVL 53

Accepted Solution

by:
strung earned 250 total points
ID: 36505452
I don't know about tracking it, but you should be able to demand proof of delivery from the courier company (UPS or FEDEX or whoever). Also, if you paid by credit card, your credit card company may be able to assist or may provide a refund.

Apple will have the serial number and if the thief is foolish enough to try to register with Apple, they will have a record of that.
0
 
LVL 11

Assisted Solution

by:mccrick
mccrick earned 250 total points
ID: 36506023
Apple is NOT helpful with stolen iPhones. I doubt they would help here. It might as well be a sweater for all that Apple is likely to do. I'd love to hear otherwise. Please post if Apple actually uses their technology to help recover a stolen Mac. In the mean time, do the normal stolen shipment things as suggested above.
0
 
LVL 1

Author Closing Comment

by:nickedwards
ID: 36586241
Both were valid and helpful.
0

Featured Post

How Do You Stack Up Against Your Peers?

With today’s modern enterprise so dependent on digital infrastructures, the impact of major incidents has increased dramatically. Grab the report now to gain insight into how your organization ranks against your peers and learn best-in-class strategies to resolve incidents.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

There is a security feature on iOS devices that is nearly impenetrable when it has been activated.  This article will provide some possible solutions as well as necessary steps to take to ensure you do not end up with a locked device.
A professional opinion on which Apple product to buy, and a tidbit about the WWDC.
Users will learn how resize a batch of photos from a single command in Photoshop via Photoshop's Image Processor. Open up an Image you'd like to resize in Adobe Photoshop: Adjust the image size according to your preferences. Image > Adjustments > …
Users will learn how to set proper sequence settings, scale images, paste attributes, add transitions, fades, and music. Open up Final Cut Pro 7 and Create a new Project: Set the Sequence Settings. a) Click File > Easy Setup > Format > Apple ProRe…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question