troubleshooting Question

outlook 2010 non cached mode reading pane/preview pane

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notasgoodasyouFlag for Afghanistan asked on
Outlook
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i am setting up an vdi environment and am fine tuning setting.  I noticed when I loaded outlook for the first user it did start up in non cached mode which is what i want. It also has the reading/preview pane greyed out.  Is there a setting somewhere I am missing to allow use of the reading pane while in non cached mode.  I would think this feature is available as it is in OWA.
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