troubleshooting Question

Windows 7 Can't See Network Printers List

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DWStovallFlag for United States of America asked on
Printers and ScannersWindows 7
18 Comments1 Solution1069 ViewsLast Modified:
We've recently created a secondary Network Printer Server (Server 2K8R264 - running Print and Document Service role and all associated Role Service).  We've installed printers on the new server with current and applicable drivers and selected the box to have them published in the directory.

- On XP client machines - I click "Add Printer" -> "Network Printer" -> "Find In Directory" -> "Find Now", and I see all of the printers from both print servers (old and new).
- On Win7 client machines - I click "Add Printer" -> "Network Printer", and I see only a few of the printers from the old print server and none from the new print server.  (Note: If I click, "The printer that I want isn't listed", it take me to secondary dialog "Find a printer in the directory, based on location or feature," and I can see all of the printers there, but I don't want to go through the hassle for all of the clients.)

Why can't I see the printers in Windows 7 through the basic Add Printer interface?  Why does Win7 only see some of the old server printers and none of the new - what is it looking at to get the list?
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