troubleshooting Question

Remote Desktop connects but cannot login, windows xp

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DOITS asked on
Windows XPMicrosoft Server OS
11 Comments1 Solution603 ViewsLast Modified:
I am trying to connect remotely to a PC running windows XP using Remote Desktop from windows.
The connection is established, but when trying to authenticate the logon screen goes blank for a few seconds, then goes off. Meanwhile, the machine I am trying to access, freezes (does not respond to anything. although the cursor moves if I move the mouse, but it does not accept any input, nor even by keyboard), then I have to do a cold boot.
I have tried from diferent computers and the problem is the same.

What I have done without success:

Tried to use system restore with a couple of points, but did not made changes.
Unjoined and rejoined the domain.
Uninstall updates:
-Security Update for Windows XP (KB2566454)
-Security Update for Windows XP (KB2570222)
Run ATF cleaner
Run CCLeaner:
cleanned with Malware bytes and Spybot
Run a repair of the Configuration Manager components

Please, any comments, suggestions and/or ideas will be greatly appreciated.
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