Link to home
Start Free TrialLog in
Avatar of rmegni
rmegni

asked on

4.3.1 Insufficient System Resources on Exchange 2007

Hi,

My client has been reporting intermittent email flow when receiving email.  They will go for stretches of hours without receiving email.  I checked the boards and found suggestions on telneting to the server and using the command MAIL FROM:admin@test.com.  This returns the 4.3.1 Insufficient System Resources message.

I edited the EdgeTransport.exe.config file and disabled Back Pressure setting and changed the Queue path to the D drive and restarted the Transport service as well as the server.  In both cases, the email is not flowing and I still receive the above message when telneting.

They are using SBS2008 server.

Any suggestions are appreciated.

Rick
Avatar of madhatter5501
madhatter5501
Flag of United States of America image

check the space on all the hard drives, most likely there are still some logs on the c: drive building up and causing this issue
Avatar of rmegni
rmegni

ASKER

Hi,

Can you be more specific?  What folder paths should i check?

Thanks
ASKER CERTIFIED SOLUTION
Avatar of madhatter5501
madhatter5501
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Akhater
This can only be back pressure,

Check the event log and you will know what is causing the back pressure.

Clear the log and restart the transport service
Avatar of rmegni

ASKER

I only changed the value with key QueueDatabasePath to the D drive where there is over 1Tb of drive space available.

Should I redirect the key QueueDatabaseLoggingPath as well?
then restart the transport service like recommended above, if that doesn't work, the restart the server
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
nice article, good way to get the server going quick for clean up later
Thanks - That's the plan.
Avatar of rmegni

ASKER

Hi Guys,

Once I redirected the Log path all is good.

Thanks!  You guys were terrific at helping me quickly solve this for my client.

Rick
Backpressure is a great 'feature' if you haven't come across it before - but the Insufficient Resources message = Backpressure has kicked in.

Need to get your client to keep on top of their disk space to make sure that Backpressure doesn't bite them on the backside again.  Are they taking backups with an Exchange Aware backup program?
Avatar of rmegni

ASKER

No.  Any good recommendations?
I like the built in Windows Backup, there is also a few other paid backup solutions but for me the built in backup works good
Use the built-in SBS backup - it will purge the Exchange logs happily.

You can plug in an external HDD or an internal HDD dedicated to holding the backups (the larger the better) and then configure the backups to use the drive, then the logs shouldn't consume huge amounts of space and the issue should happen again (for the same reason).

As you have SBS - which includes WSUS, disable the logs in IIS for the WSUS virtual Directory and then purge the logs - they will grow and chew up your C: drive very quickly.
Avatar of rmegni

ASKER

Excellent!  Thanks.
You're welcome.  I have found the WSUS logs eating about 30Gb of disk space!  As if anyone is going to look through them :)
Any reason why after I canged the line to false all emails trying to be sent are going into the draft folder and not being sent now?