TechGuy_007
asked on
AOL Mail website not loading correctly in Internet Explorer
We have users that access AOL mail to view some of their emails (https://my.screenname.aol.com). For some odd reason recently this web page does not load correctly in any version of internet explorer; however, when loaded in Firefox it loads correctly. There are no proxy settings, I have reset and cleared all the internet explorer settings. Also the odd thing is that its happening with every computer in the building. So in summary it works with Firefox but not with any version of internet explorer and when I try to access AOL mail from my office with internet explorer it works perfectly fine. I am trying to figure out what the underlying cause of this issue could be if anybody could help me figure this out. Thanks
the problem is from AOL not from you
ASKER
If the problem is with AOL how come I can get it to work on internet explorer at one location but not at another location (two separate networks)?
a slow connexion?
ASKER
That cannot be it because it works perfectly fine in Mozilla FireFox
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.