troubleshooting Question

AOL Mail website not loading correctly in Internet Explorer

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TechGuy_007Flag for United States of America asked on
Web BrowsersDNSInternet Protocols
6 Comments2 Solutions635 ViewsLast Modified:
We have users that access AOL mail to view some of their emails (https://my.screenname.aol.com). For some odd reason recently this web page does not load correctly in any version of internet explorer; however, when loaded in Firefox it loads correctly. There are no proxy settings, I have reset and cleared all the internet explorer settings. Also the odd thing is that its happening with every computer in the building. So in summary it works with Firefox but not with any version of internet explorer and when I try to access AOL mail from my office with internet explorer it works perfectly fine. I am trying to figure out what the underlying cause of this issue could be if anybody could help me figure this out. Thanks
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