Solved

slow dsl connection

Posted on 2011-09-08
7
269 Views
Last Modified: 2012-05-12
After 8 hours of ATT on site work it was determined that something in or about my pc slows down our internet connection. With my network card unplugged my admin will get about 2.5 mbps download. Plug in my network connection and she drops to .4 or .5.  When i am plugged in i get in the .4 or .5 speed. We have an att modem then a Linksys router. We swapped out routers and modem and no difference. It is my pc. It is a fairly new PC. I have AVG anti spyware. When i first got the pc i installed Zone ALarm. It was not a good match. Totally screwed up several things in connecting to internet. I have long ago uninstalled it using both uninstall and Zone Alarm program to remove all trace of program. When i hook up a lap top to my network connection the down load speed are good. I am using Vista home. I have disabled AVG and it makes no difference.
0
Comment
Question by:kagoffice
  • 4
  • 2
7 Comments
 
LVL 25

Accepted Solution

by:
Fred Marshall earned 500 total points
ID: 36506743
A bad NIC?  It happens.

I'd suggest you install a USB/Ethernet interface and try that instead.  It's easy to install, no tools, etc. and then you'd be testing another interface.

Not exactly the same situation it appears BUT, I had a computer that had slow ADSL connection speed.  Brought it with me and it worked find.  Took it back on site and it slowed down, dropped ADSL connections, etc. etc.

Eventually I found an ADSL filter elsewhere in the house with the a phone plugged into the ADSL port!!

So, just in case something like this may still be your issue.... I mention it.
0
 

Author Comment

by:kagoffice
ID: 36506783
how do i install a usb/ethernet interface but i will be glad to give it a try.
0
 
LVL 25

Expert Comment

by:Fred Marshall
ID: 36507363
You just buy one and plug it into a USB port.
It will probably install itself or you can use the CD that comes with it.
Then plug the network ethernet cable into IT.
0
How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

 
LVL 25

Expert Comment

by:Fred Marshall
ID: 36507366
After that, it will look like any other ethernet interface on your computer's configurations.
0
 

Author Comment

by:kagoffice
ID: 36599569
The answer is .... i was using a program that was hogging all of the bandwidth unbeknownst to me.
So you can close it or if someone wants to state it i will give you the points.
THis is the one thing that i think STINKS about experts exchange. Dropping a dead end question is a pain in the A__.  
0
 
LVL 25

Expert Comment

by:Fred Marshall
ID: 36600837
I hereby "state it".
0

Featured Post

Give your grad a cloud of their own!

With up to 8TB of storage, give your favorite graduate their own personal cloud to centralize all their photos, videos and music in one safe place. They can save, sync and share all their stuff, and automatic photo backup helps free up space on their smartphone and tablet.

Join & Write a Comment

I found an issue or “bug” in the SonicOS platform (the firmware controlling SonicWALL security appliances) that has to do with renaming Default Service Objects, which then causes a portion of the system to become uncontrollable and unstable. BACK…
#Citrix #Citrix Netscaler #HTTP Compression #Load Balance
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now