Solved

slow dsl connection

Posted on 2011-09-08
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Last Modified: 2012-05-12
After 8 hours of ATT on site work it was determined that something in or about my pc slows down our internet connection. With my network card unplugged my admin will get about 2.5 mbps download. Plug in my network connection and she drops to .4 or .5.  When i am plugged in i get in the .4 or .5 speed. We have an att modem then a Linksys router. We swapped out routers and modem and no difference. It is my pc. It is a fairly new PC. I have AVG anti spyware. When i first got the pc i installed Zone ALarm. It was not a good match. Totally screwed up several things in connecting to internet. I have long ago uninstalled it using both uninstall and Zone Alarm program to remove all trace of program. When i hook up a lap top to my network connection the down load speed are good. I am using Vista home. I have disabled AVG and it makes no difference.
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Question by:kagoffice
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7 Comments
 
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Accepted Solution

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Fred Marshall earned 500 total points
ID: 36506743
A bad NIC?  It happens.

I'd suggest you install a USB/Ethernet interface and try that instead.  It's easy to install, no tools, etc. and then you'd be testing another interface.

Not exactly the same situation it appears BUT, I had a computer that had slow ADSL connection speed.  Brought it with me and it worked find.  Took it back on site and it slowed down, dropped ADSL connections, etc. etc.

Eventually I found an ADSL filter elsewhere in the house with the a phone plugged into the ADSL port!!

So, just in case something like this may still be your issue.... I mention it.
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Author Comment

by:kagoffice
ID: 36506783
how do i install a usb/ethernet interface but i will be glad to give it a try.
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LVL 26

Expert Comment

by:Fred Marshall
ID: 36507363
You just buy one and plug it into a USB port.
It will probably install itself or you can use the CD that comes with it.
Then plug the network ethernet cable into IT.
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LVL 26

Expert Comment

by:Fred Marshall
ID: 36507366
After that, it will look like any other ethernet interface on your computer's configurations.
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Author Comment

by:kagoffice
ID: 36599569
The answer is .... i was using a program that was hogging all of the bandwidth unbeknownst to me.
So you can close it or if someone wants to state it i will give you the points.
THis is the one thing that i think STINKS about experts exchange. Dropping a dead end question is a pain in the A__.  
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LVL 26

Expert Comment

by:Fred Marshall
ID: 36600837
I hereby "state it".
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