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Unable to change default font Word 2007

Posted on 2011-09-08
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Last Modified: 2012-08-14
I am trying to change the default font and spacing to Times New Roman 12 pt and no line spacing. I have followed the document from microsoft but it doesnt change when i reopen word, its on the normal template and keeps going back to Calibri 11 pt.
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Question by:Cobra25
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by:teylyn
ID: 36507262
Hello,

what document from Microsoft? What are the steps you're taking?

Is the Normal.dot in the correct folder, i.e. C:\Documents and Settings\<username>\Application Data\Microsoft\Templates (that's for Windows XP)

cheers, teylyn
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Expert Comment

by:buzzyclonecattleman
ID: 36507268
Modify the global template file normal.dotm

Click Start and either click the Search field, or select Find or Search. Then, click Files or folders... or For Files or Folders... .


Search for the file normal.dot . This will return both the normal.dotm and, if you have it, the normal.dotx template files.

Select normal.dotm, and then double-click the filename to open it.

After the file is open, you can change the font size and type, and then save this file. You can then repeat this for the other template files under normal, assuming you have it installed (you may not have the normal.dotx template file).

After saving this file, close Word, and then open it again.
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Author Comment

by:Cobra25
ID: 36507271
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Expert Comment

by:Paul Sauvé
ID: 36507295
Have you tried opening normal.dotx as a template?

To change Normal style to no spacing, open normal.dotx as a template, modify the Normal style (using Paragraph option) and save the template.

and change default font to to Times New Roman 12 pt like so: change default fontAll new documents based on Normal.dotx will now be created to the specifications!
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Author Comment

by:Cobra25
ID: 36507305
How do i open the template?
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by:teylyn
ID: 36507314
Open the file from the folder I named above, i.e.

C:\Documents and Settings\<username>\Application Data\Microsoft\Templates (that's for Windows XP)

Or do a search for Normal.dot*

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Expert Comment

by:Paul Sauvé
ID: 36507317
My image above is exactly what is suggested in the link: http://office.microsoft.com/en-us/word-help/change-or-set-the-default-font-HP010014408.aspx ...
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Expert Comment

by:Paul Sauvé
ID: 36507327
Normal.DOTX/DOTM in Win7: C:\Users\<username>\AppData\Roaming\Microsoft\Templates
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Author Comment

by:Cobra25
ID: 36507419
I navigated to that folder, and i only normalemail.dotm in there, so i edited that and saved, and it created a normal.dotm file. I changed the default font there, and it still wont change when i reopen word :(
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Expert Comment

by:Paul Sauvé
ID: 36507527
Please try this technique to fine your templates in Word 2007: File location
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Author Comment

by:Cobra25
ID: 36507562
It is the same path as you mentioned.
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Expert Comment

by:Paul Sauvé
ID: 36507575
Please check yourself in your version of Word - I think so, but YOU have to check yourself. If normal.DOTX/DOTM do not exist in that folder, then Word will automatically create a Normal.DOTX file ...
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Expert Comment

by:teylyn
ID: 36507583
As recommended twice before: Do a search for Normal.dot or Normal.dot*

That will find the document.
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Author Comment

by:Cobra25
ID: 36507588
Please see my comment from above, there was no normal.dotm, there was only normalemail.dotm. When I edited normalemail.dotm and saved it, it created a normal.dotm file.

i edited both of those, and still it wont change the default font.
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Expert Comment

by:teylyn
ID: 36507604
The idea is to search your complete system for copies of Normal.dot, not just the folder in which it is NOT found.
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Author Comment

by:Cobra25
ID: 36507616
There is no normal.dot, ONLY normal.dotm which as i said i edited
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Expert Comment

by:Paul Sauvé
ID: 36507631
"I navigated to that folder, and i only normalemail.dotm in there, so i edited that and saved, and it created a normal.dotm file. I changed the default font there, and it still wont change when i reopen word :( "

Word 2007 and later no longer have normal.dot; it was replaced by 2 files: Normal.DOTX and Normal.DOTM (the Normal.DOTX, with MACRO COMMANDS, thus .DOTM).

THESE are the files you must modify the Normal style in!
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by:Cobra25
ID: 36507634
I edited Normal.DOTM already and there is no normal.dotx
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Expert Comment

by:Paul Sauvé
ID: 36507657
Open Normal.dotM (as a template) THEN save as Normal.dotX, Word2007 will give you the following message: dotm as dotx.
Click Yes. You now have a Normal.dotx file!
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by:teylyn
ID: 36507659
Lets start over.

Close Word.
Delete the Normal.dotm that you found/created/modified
Start Word.
With no Normal.dotm in the default path, Word will create a new Normal.dotm with standard Microsoft settings.
Close Word.

Do a Search on your COMPLETE System for Normal.dot*

What gets found? In which path?
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by:Cobra25
ID: 36507670
I renamed it, and when i open it, its just an all blue page.
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Expert Comment

by:teylyn
ID: 36507684
May I suggest a repair install of MS Office 2007, followed by the application of the latest Service Packs. It sounds as if your system is missing some crucial components/behaviours.
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Expert Comment

by:Paul Sauvé
ID: 36507837
You say you deleted both Normal.dotm AND Normal.dotx, restarted Word and now Word doesn't work (you get blue page)? Then you DO have a serious problem. Please follow teylyn's (36507684) advice!
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by:Cobra25
ID: 36507888
I dont have Normal.dotx, i only had normal.dotm, whihc i renamed to normal.dotx as you mentioned and after doing so i got a blue page
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by:teylyn
ID: 36507907
You have received several clear instructions on how to proceed. I don't know what else to tell you if you do not follow these instructions. Nobody said anything about "rename".

Please try the suggestions from paulsauve and myself above, but you need to follow the instructions.

If that does not help, do a repair install, as I suggested.
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by:Cobra25
ID: 36507926
Okay, sorry, i removed all the templates from the appdata/microsoft/templates folder.

I opened up word, but it did not create a new .dotx file (or anything for that matter). However word, is still functional, is there a setting where i can point where to use a different template on startup?
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by:Paul Sauvé
ID: 36507933


I dont have Normal.dotx, i only had normal.dotm, whihc i renamed to normal.dotx as you mentioned and after doing so i got a blue page

Man oh man! Spare me, NO ONE advised you to rename a file!

Open Normal.dotM (as a template) THEN save as Normal.dotX, Word2007 will give you the following message:

THEN save as Normal.dotX

Click Yes. You now have a Normal.dotx file!

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Author Comment

by:Cobra25
ID: 36507944
Yes, i did that, and that file is good (when i open it, it shows the right font and spacing).

However when i launch word, its not using this file because it still defaults to Calibri font.

How can i get word to use this file instead?
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Expert Comment

by:Paul Sauvé
ID: 36508017
Here! Normal.dotx Time Now Roman 12 pionts

Normal style 0 points BEFORE and 0 points AFTER!

It's really quite simple. I moved all of my templates to a temporary file

I started Word and A NEW Normal.dotm file was created

I closed Word and Started it again

I opened the NEW Normal.dotm file as a template

I modified the font and the Normal paragraph style in the NEW Normal.dotm file

I SAVED THE NORMAL.DOTM FILE AS NORMAL.DOTX

I uploaded the to file this message

NOW, all you have to do is copy the thing to the correct folder on your computer!

It took 2 minutes!
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Paul Sauvé earned 500 total points
ID: 36508027
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by:teylyn
ID: 36508041
>> However word, is still functional, is there a setting where i can point where to use a different template on startup?

OK. Now you need to find where Word put the Normal.dotx or Normal.dotm. There _IS_ such a file.

Do a search of your whole system for Normal.dot*

Do you understand the last sentence? I've suggested that several times already, but if you don't read or follow the suggestions, how can you expect things to work????
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Author Comment

by:Cobra25
ID: 36508064
With nothing under the templates folder, it is NOT creating any new files no matter how many times i reopen and close word. I ran the repair and diagnostics for office, it didnt help.

If i move your dotx file to that folder, and open it, then close word, it does create a dotm file.

However if i modify that dotm file and save it, an reopen word, it still doesnt change the default font.
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Expert Comment

by:teylyn
ID: 36508107
Did you perform a full system search for Normal.dot*  ???

What did you find?
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Author Comment

by:Cobra25
ID: 36508110
yes, there is the normal.dotm and dotx files as mentioned in the templates directory
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by:teylyn
ID: 36508136
>> With nothing under the templates folder, it is NOT creating any new files no matter how many times i reopen and close word.

This means that Word creates the template files somewhere else. You need to find that location. Close Word, delete the templates in the template folder. Start Word. Close Word.

Do a system search for Normal.dot*

What do you find?
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Author Comment

by:Cobra25
ID: 36508229
I just made the changes on my machine, and copied my .dotm file and it worked.
I dont think you guys really understood the issue well but thanks for trying.
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Expert Comment

by:teylyn
ID: 36508597
Glad you solved it.

Did it ever occur to you that we would have been able to provide useful help if you had actually followed the suggestions and provided the information we asked for?

I've asked you half a dozen times to do a search for Normal.dot to find in which place Word creates the auto-generated Normal template. You never acknowledged any of this and never bothered to reply.

How can you expect people to understand the issue if you do not give them the information they need for the troubleshooting.

You just did what you felt like doing, e.g. rename instead of save as, and reported what all was not working. None of that was helpful for us to understand what was wrong.

So, yes, we probably did not understand the issue, but it was not for lack of trying. It was because you ignored our questions. When doing remote analysis and problem solving, it is quite important that the questions geared at identifying the true problem are answered. You never did that, so don't be surprised if we didn't pull the magic trick. We're not clairvoyant.

Regards,
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