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DNN 6.0 Retrieve Password option is currently unavailable

Posted on 2011-09-08
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Last Modified: 2012-05-12
I have a brand new installation of DNN 6.0. I created one "normal" user using the Register feature on my home page. When I tried to test the password retrieval feature, I consistently receive this message:
 Retrieve Password option is currently unavailable.
What have I missed? I am new to DNN, but I have looked at all of the settings I can think of. Thanks!
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Question by:jnrmiller
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by:jnrmiller
ID: 36510787
Please help! I really need an answer to this. My web.config file seems to be set up to allow password retrieval. (see below).
<add name="AspNetSqlMembershipProvider" type="System.Web.Security.SqlMembershipProvider" connectionStringName="SiteSqlServer" enablePasswordRetrieval="true" enablePasswordReset="true" requiresQuestionAndAnswer="false" minRequiredPasswordLength="7" minRequiredNonalphanumericCharacters="0" requiresUniqueEmail="true" passwordFormat="Encrypted" applicationName="DotNetNuke" description="Stores and retrieves membership data from the local Microsoft SQL Server database" />
      </providers>
    </membership>
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jnrmiller earned 0 total points
ID: 36511438
Fixed it myself! Ouch! Forgot to set up SMTP. Another learning lesson!
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Author Closing Comment

by:jnrmiller
ID: 36511445
I am closing this because I discovered the solution to the problem.
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