Solved

Tracking SPAM

Posted on 2011-09-08
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Last Modified: 2012-05-12
I'm getting messages about the remote queue length being exceeded.  When I look at the SMTP queue there are messages from postmaster@<my domain>.com which are obviously SPAM. How do I tell where these are originating?  There is no "postmaster" account.  Message tracking does not tell me where they are originating.  SBS 2003, Exchange 2003.
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Question by:HCPCJJ1
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7 Comments
 
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Expert Comment

by:Feebleminder
ID: 36507372
Postmater@ are usually undeliverable messages. They are coming from a user inside.

In any case, have you looked at this KB?

http://support.microsoft.com/kb/886208
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Author Comment

by:HCPCJJ1
ID: 36507617
Yes, recipient filtering was already enabled.
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Expert Comment

by:Feebleminder
ID: 36507798
See if you have a user account that is created in AD that there is not a mailbox in Exchange for. If someone is sending emails out to a distribution group that a user is a part of, but no mailbox associated with, you can get these postmaster (NDR) messages.

Please Advise.
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Author Comment

by:HCPCJJ1
ID: 36510110
We're only a 25 member organization.  No users without Exchange accounts.  These are definitely NDR messages with SPAM content.  I'm trying to determine why they're in my outbound queue.
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Expert Comment

by:Feebleminder
ID: 36512054
Check out this other Q&A for solutions. This might be your fix.

Please Advise!
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Accepted Solution

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Feebleminder earned 250 total points
ID: 36512057
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Author Closing Comment

by:HCPCJJ1
ID: 36512805
Very close.  The problem turned out to be NDR's for accounts that existed, but were disabled.  We're a law firm, so when a user leaves, I disable their account, but keep the EMails for sometimes years depending on their position.  Most of the users subscribe to multiple listserves, so the mail keeps coming in, but wasn't getting rejected by the recipient filtering because the account existed.  I was incorrect in assuming that it was SPAM.  It was legitimate mail to a disabled user.
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