troubleshooting Question

XP Media Center only boots to Safe Mode after SP3 installation

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CompProbSolvFlag for United States of America asked on
Windows OS
6 Comments1 Solution393 ViewsLast Modified:
I am working on an HP desktop that came to me with XP Media Center Edition installed and was updated to SP2.  I tried to install SP3 (both through Automatic Updates and manually) and have run into a problem.  It all seemed to go well, but won't reboot properly.  If I just let it boot to normal mode, it starts to load Windows, shows the Windows logo, then reboots.  I am able to reboot to either Safe Mode, though.

I have tried disabling everything in Services and in Startup through MSConfig (including Microsoft items) with the same result.

I have scanned for viruses and spyware with Norton, Housecall, SuperAntiSpyware, Malwarebytes, and TDSSKiller.  None found anything significant.

I ran Memtest for a number of passes and found no RAM errors.

I have tested the hard drive with chkdsk /f and with the manufacturer's diags with no errors found.

I have run sfc /scannow with no problems found.

I don't have a suitable copy of MCE to use for a repair install.

The computer had Norton 360 on it, which I have uninstalled (before another SP3 try) with no change.

Any suggestions on how to proceed would be appreciated.  I don't want to have to give this back without SP3 installed if I can avoid it.
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