gfunk9132
asked on
Windows 7 Will not Install USB Devices
I've recently reloaded my workstation because I could not install any USB devices. After reloading with WIndows 7 Ultimate x64 and running Windows Update everything was working well. Now, 3 days later the problem has returned on my new workstation. I've searched the setupapi.dev log immediately after trying to connect say a USB thumb drive below is a portion of the log:
Device Install (DiShowUpdateDevice) - USB\VID_22B8&PID_4285\0158 ED840C01D0 20]
>>> Section start 2011/09/08 21:57:11.719
cmd: "C:\Windows\system32\mmc.e xe" "C:\Windows\system32\compm gmt.msc" /s
dvi: {DIF_UPDATEDRIVER_UI} 21:57:11.719
dvi: No class installer for 'MB810'
dvi: No CoInstallers found
dvi: Default installer: Enter 21:57:11.719
dvi: Default installer: Exit
dvi: {DIF_UPDATEDRIVER_UI - exit(0xe000020e)} 21:57:11.719
ndv: {Update Driver Software Wizard for USB\VID_22B8&PID_4285\0158 ED840C01D0 20}
inf: Opened PNF: 'C:\Windows\INF\usbstor.in f' ([strings.0409])
inf: {SetupCopyOEMInf: C:\Windows\INF\usbstor.inf } 21:57:15.369
inf: Driver Store location: C:\Windows\System32\Driver Store\File Repository \usbstor.i nf_amd64_n eutral_26b 33263a6397 95d\usbsto r.inf
inf: Published Inf Path: C:\Windows\INF\usbstor.inf
inf: Opened PNF: 'C:\Windows\INF\usbstor.in f' ([strings.0409])
inf: OEM source media location: C:\Windows\INF\
! inf: Unable to set OEM source media location - error ignored
! inf: Error 87: The parameter is incorrect.
inf: {SetupCopyOEMInf exit (0x00000000)} 21:57:15.401
dvi: Searching for hardware ID(s):
dvi: usb\vid_22b8&pid_4285&rev_ 0216
dvi: usb\vid_22b8&pid_4285
dvi: Searching for compatible ID(s):
dvi: usb\class_08&subclass_06&p rot_50
dvi: usb\class_08&subclass_06
dvi: usb\class_08
inf: Opened PNF: 'C:\Windows\System32\Drive rStore\Fil eRepositor y\usbstor. inf_amd64_ neutral_26 b33263a639 795d\usbst or.inf' ([strings.0409])
dvi: Selected driver installs from section [USBSTOR_BULK] in 'c:\windows\system32\drive rstore\fil erepositor y\usbstor. inf_amd64_ neutral_26 b33263a639 795d\usbst or.inf'.
dvi: Class GUID of device changed to: {36fc9e60-c465-11cf-8056-4 4455354000 0}.
dvi: Set selected driver complete.
dvi: {Plug and Play Service: Device Install for USB\VID_22B8&PID_4285\0158 ED840C01D0 20}
ump: Creating Install Process: DrvInst.exe 21:57:15.401
ump: Server install process exited with code 0xc0000142 21:57:15.416
ump: {Plug and Play Service: Device Install exit(c0000142)}
ndv: Device Install failed for new device...installing NULL driver.
dvi: {Plug and Play Service: Device Install for USB\VID_22B8&PID_4285\0158 ED840C01D0 20}
ump: Creating Install Process: DrvInst.exe 21:57:15.416
ump: Server install process exited with code 0xc0000142 21:57:15.432
ump: {Plug and Play Service: Device Install exit(c0000142)}
ndv: {Update Driver Software Wizard exit(c0000142)}
<<< Section end 2011/09/08 22:03:02.445
<<< [Exit status: FAILURE(0xc0000142)]
>>> [Device Install (Hardware initiated) - USB\VID_22B8&PID_4285\0158 ED840C01D0 20]
>>> Section start 2011/09/08 22:00:43.116
ump: Creating Install Process: DrvInst.exe 22:00:43.122
ump: Server install process exited with code 0xc0000142 22:00:43.146
<<< Section end 2011/09/08 22:00:43.148
<<< [Exit status: FAILURE(0xc0000142)]
>>> [Device Install (Hardware initiated) - USB\VID_22B8&PID_4285\0158 ED840C01D0 20]
>>> Section start 2011/09/08 22:15:17.599
ump: Creating Install Process: DrvInst.exe 22:15:17.599
ump: Server install process exited with code 0xc0000142 22:15:17.631
<<< Section end 2011/09/08 22:15:17.631
<<< [Exit status: FAILURE(0xc0000142)]
[Boot Session: 2011/09/08 22:15:55.359]
>>> [Device Install (Hardware initiated) - USB\VID_0000&PID_0000\5&28 b2efbf&0&1 ]
>>> Section start 2011/09/08 22:16:24.894
ump: Creating Install Process: DrvInst.exe 22:16:24.894
ump: Server install process exited with code 0xc0000142 22:16:24.957
<<< Section end 2011/09/08 22:16:24.957
<<< [Exit status: FAILURE(0xc0000142)]
>>> [Device Install (Hardware initiated) - usb\vid_0000&pid_0000\5&28 b2efbf&0&1 ]
>>> Section start 2011/09/08 22:16:24.957
ump: Creating Install Process: DrvInst.exe 22:16:24.957
ump: Server install process exited with code 0xc0000142 22:16:24.972
<<< Section end 2011/09/08 22:16:24.972
<<< [Exit status: FAILURE(0xc0000142)]
>>> [Device Install (Hardware initiated) - USB\VID_22B8&PID_4285\0158 ED840C01D0 20]
>>> Section start 2011/09/08 22:17:04.490
ump: Creating Install Process: DrvInst.exe 22:17:04.490
ump: Server install process exited with code 0xc0000142 22:17:04.490
<<< Section end 2011/09/08 22:17:04.490
<<< [Exit status: FAILURE(0xc0000142)]
[Boot Session: 2011/09/08 22:20:15.375]
>>> [Device Install (Hardware initiated) - USB\VID_22B8&PID_4285\0158 ED840C01D0 20]
>>> Section start 2011/09/08 22:21:15.216
ump: Creating Install Process: DrvInst.exe 22:21:15.216
ump: Server install process exited with code 0xc0000142 22:21:15.357
<<< Section end 2011/09/08 22:21:15.357
<<< [Exit status: FAILURE(0xc0000142)]
>>> [Device Install (Hardware initiated) - USB\VID_0781&PID_5406\0572 730CEAD147 DC]
>>> Section start 2011/09/08 22:23:10.302
ump: Creating Install Process: DrvInst.exe 22:23:10.302
ump: Server install process exited with code 0xc0000142 22:23:10.405
<<< Section end 2011/09/08 22:23:10.405
<<< [Exit status: FAILURE(0xc0000142)]
>>> [Device Install (Hardware initiated) - USB\VID_0781&PID_5406\0572 730CEAD147 DC]
>>> Section start 2011/09/08 22:39:18.182
ump: Creating Install Process: DrvInst.exe 22:39:18.182
ump: Server install process exited with code 0xc0000142 22:39:18.214
<<< Section end 2011/09/08 22:39:18.214
<<< [Exit status: FAILURE(0xc0000142)]
>>> [Device Install (Hardware initiated) - USB\VID_22B8&PID_4285\0158 ED840C01D0 20]
>>> Section start 2011/09/08 22:54:20.934
ump: Creating Install Process: DrvInst.exe 22:54:20.934
ump: Server install process exited with code 0xc0000142 22:54:20.965
<<< Section end 2011/09/08 22:54:20.965
<<< [Exit status: FAILURE(0xc0000142)]
>>> [Device Install (Hardware initiated) - USB\VID_0781&PID_5406\0572 730CEAD147 DC]
>>> Section start 2011/09/08 22:55:07.695
ump: Creating Install Process: DrvInst.exe 22:55:07.695
ump: Server install process exited with code 0xc0000142 22:55:07.711
<<< Section end 2011/09/08 22:55:07.711
<<< [Exit status: FAILURE(0xc0000142)]
Basically it's coming down to what the hell is error 0xc0000142? The only thing I can think of that caused this problem was after installing IntelliPoint for my keyboard and mouse, I did remove it to no avail. I've tried almost everything that other's are suggesting.
Device Install (DiShowUpdateDevice) - USB\VID_22B8&PID_4285\0158
>>> Section start 2011/09/08 21:57:11.719
cmd: "C:\Windows\system32\mmc.e
dvi: {DIF_UPDATEDRIVER_UI} 21:57:11.719
dvi: No class installer for 'MB810'
dvi: No CoInstallers found
dvi: Default installer: Enter 21:57:11.719
dvi: Default installer: Exit
dvi: {DIF_UPDATEDRIVER_UI - exit(0xe000020e)} 21:57:11.719
ndv: {Update Driver Software Wizard for USB\VID_22B8&PID_4285\0158
inf: Opened PNF: 'C:\Windows\INF\usbstor.in
inf: {SetupCopyOEMInf: C:\Windows\INF\usbstor.inf
inf: Driver Store location: C:\Windows\System32\Driver
inf: Published Inf Path: C:\Windows\INF\usbstor.inf
inf: Opened PNF: 'C:\Windows\INF\usbstor.in
inf: OEM source media location: C:\Windows\INF\
! inf: Unable to set OEM source media location - error ignored
! inf: Error 87: The parameter is incorrect.
inf: {SetupCopyOEMInf exit (0x00000000)} 21:57:15.401
dvi: Searching for hardware ID(s):
dvi: usb\vid_22b8&pid_4285&rev_
dvi: usb\vid_22b8&pid_4285
dvi: Searching for compatible ID(s):
dvi: usb\class_08&subclass_06&p
dvi: usb\class_08&subclass_06
dvi: usb\class_08
inf: Opened PNF: 'C:\Windows\System32\Drive
dvi: Selected driver installs from section [USBSTOR_BULK] in 'c:\windows\system32\drive
dvi: Class GUID of device changed to: {36fc9e60-c465-11cf-8056-4
dvi: Set selected driver complete.
dvi: {Plug and Play Service: Device Install for USB\VID_22B8&PID_4285\0158
ump: Creating Install Process: DrvInst.exe 21:57:15.401
ump: Server install process exited with code 0xc0000142 21:57:15.416
ump: {Plug and Play Service: Device Install exit(c0000142)}
ndv: Device Install failed for new device...installing NULL driver.
dvi: {Plug and Play Service: Device Install for USB\VID_22B8&PID_4285\0158
ump: Creating Install Process: DrvInst.exe 21:57:15.416
ump: Server install process exited with code 0xc0000142 21:57:15.432
ump: {Plug and Play Service: Device Install exit(c0000142)}
ndv: {Update Driver Software Wizard exit(c0000142)}
<<< Section end 2011/09/08 22:03:02.445
<<< [Exit status: FAILURE(0xc0000142)]
>>> [Device Install (Hardware initiated) - USB\VID_22B8&PID_4285\0158
>>> Section start 2011/09/08 22:00:43.116
ump: Creating Install Process: DrvInst.exe 22:00:43.122
ump: Server install process exited with code 0xc0000142 22:00:43.146
<<< Section end 2011/09/08 22:00:43.148
<<< [Exit status: FAILURE(0xc0000142)]
>>> [Device Install (Hardware initiated) - USB\VID_22B8&PID_4285\0158
>>> Section start 2011/09/08 22:15:17.599
ump: Creating Install Process: DrvInst.exe 22:15:17.599
ump: Server install process exited with code 0xc0000142 22:15:17.631
<<< Section end 2011/09/08 22:15:17.631
<<< [Exit status: FAILURE(0xc0000142)]
[Boot Session: 2011/09/08 22:15:55.359]
>>> [Device Install (Hardware initiated) - USB\VID_0000&PID_0000\5&28
>>> Section start 2011/09/08 22:16:24.894
ump: Creating Install Process: DrvInst.exe 22:16:24.894
ump: Server install process exited with code 0xc0000142 22:16:24.957
<<< Section end 2011/09/08 22:16:24.957
<<< [Exit status: FAILURE(0xc0000142)]
>>> [Device Install (Hardware initiated) - usb\vid_0000&pid_0000\5&28
>>> Section start 2011/09/08 22:16:24.957
ump: Creating Install Process: DrvInst.exe 22:16:24.957
ump: Server install process exited with code 0xc0000142 22:16:24.972
<<< Section end 2011/09/08 22:16:24.972
<<< [Exit status: FAILURE(0xc0000142)]
>>> [Device Install (Hardware initiated) - USB\VID_22B8&PID_4285\0158
>>> Section start 2011/09/08 22:17:04.490
ump: Creating Install Process: DrvInst.exe 22:17:04.490
ump: Server install process exited with code 0xc0000142 22:17:04.490
<<< Section end 2011/09/08 22:17:04.490
<<< [Exit status: FAILURE(0xc0000142)]
[Boot Session: 2011/09/08 22:20:15.375]
>>> [Device Install (Hardware initiated) - USB\VID_22B8&PID_4285\0158
>>> Section start 2011/09/08 22:21:15.216
ump: Creating Install Process: DrvInst.exe 22:21:15.216
ump: Server install process exited with code 0xc0000142 22:21:15.357
<<< Section end 2011/09/08 22:21:15.357
<<< [Exit status: FAILURE(0xc0000142)]
>>> [Device Install (Hardware initiated) - USB\VID_0781&PID_5406\0572
>>> Section start 2011/09/08 22:23:10.302
ump: Creating Install Process: DrvInst.exe 22:23:10.302
ump: Server install process exited with code 0xc0000142 22:23:10.405
<<< Section end 2011/09/08 22:23:10.405
<<< [Exit status: FAILURE(0xc0000142)]
>>> [Device Install (Hardware initiated) - USB\VID_0781&PID_5406\0572
>>> Section start 2011/09/08 22:39:18.182
ump: Creating Install Process: DrvInst.exe 22:39:18.182
ump: Server install process exited with code 0xc0000142 22:39:18.214
<<< Section end 2011/09/08 22:39:18.214
<<< [Exit status: FAILURE(0xc0000142)]
>>> [Device Install (Hardware initiated) - USB\VID_22B8&PID_4285\0158
>>> Section start 2011/09/08 22:54:20.934
ump: Creating Install Process: DrvInst.exe 22:54:20.934
ump: Server install process exited with code 0xc0000142 22:54:20.965
<<< Section end 2011/09/08 22:54:20.965
<<< [Exit status: FAILURE(0xc0000142)]
>>> [Device Install (Hardware initiated) - USB\VID_0781&PID_5406\0572
>>> Section start 2011/09/08 22:55:07.695
ump: Creating Install Process: DrvInst.exe 22:55:07.695
ump: Server install process exited with code 0xc0000142 22:55:07.711
<<< Section end 2011/09/08 22:55:07.711
<<< [Exit status: FAILURE(0xc0000142)]
Basically it's coming down to what the hell is error 0xc0000142? The only thing I can think of that caused this problem was after installing IntelliPoint for my keyboard and mouse, I did remove it to no avail. I've tried almost everything that other's are suggesting.
Can you go back to a previous restore point before this started? That may be the easiest way to resolve this.
Can you check the usb settings in bios..i think you need to enable certain settings in bios.
Also try connecting the usb devices in safe mode with networking...if you do not get any error then the problem is caused by security software....try uninstalling your security software.
I would recommend connecting a flash drive in safe mode with networking.
Ded9
Also try connecting the usb devices in safe mode with networking...if you do not get any error then the problem is caused by security software....try uninstalling your security software.
I would recommend connecting a flash drive in safe mode with networking.
Ded9
what usb devices are you talking about?
if they are disk drives - they should have their own power supply, since usb supplies Max 5v at 0.5 A = 2.5W
you can use a powered usb hub if you like : http://www.belkin.com/IWCatProductPage.process?Product_Id=158910
if they are disk drives - they should have their own power supply, since usb supplies Max 5v at 0.5 A = 2.5W
you can use a powered usb hub if you like : http://www.belkin.com/IWCatProductPage.process?Product_Id=158910
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Resolved issue on my own