Solved

Unable to view some of the text in pdf

Posted on 2011-09-08
4
270 Views
Last Modified: 2012-05-12
Hi ,

I have a user she had a pdf when she open it. she is unable to view some of the text in the pdf.
The area of wordings are editiable .
I had upgrade the adobe reader version to the lastest version.

May I know, what is the reason she is unable to view the wordings?
0
Comment
Question by:huhuman
  • 2
  • 2
4 Comments
 

Author Comment

by:huhuman
ID: 36507984
Just to add on. all other users are able to view the text  except her.

0
 
LVL 30

Accepted Solution

by:
captain earned 500 total points
ID: 36512166
Hi

are the other users on the same machine or different PCs. Try logging in with a different user on the PC this is happening on to see if the problem remains. This will either point to a profile issue (which I doubt) or a setup issue on the machine (more likely)

Can you also check which font is used in the area that she cannot see, then check if the font is installed locally.

capt.
0
 

Author Comment

by:huhuman
ID: 36519101
Hi,


I am not too sure what is the issue, the other users around this user are more or less the same pc and OS. I did use the pdf and input some words. and save it into another file name. This time round it works.
0
 
LVL 30

Expert Comment

by:captain
ID: 36519208
Strange. I was thinking along the preferences or a font being used that is not on her system. maybe just a fluke. Can you reproduce the issue with her account and other PDFs?
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
PDF Spliter Program 3 42
merge adobe pdf files 14 91
PDF writer for SBS 2008 11 74
PDFBox - convert image to PDF, PDF resolution 3 66
Getting information about Fonts being used in a PDF file A colleague of mine recently faced an issue related to the PDF file format. The PDFs were containing mission critical client information, they were successfully mailed but there was a sm…
PaperPort is a popular document imaging/management product from Nuance Communications (http://www.nuance.com/). It is in widespread use by both individuals (http://www.nuance.com/for-individuals/by-product/paperport/index.htm) and businesses (http:/…
In this video, we show how to convert an image-only PDF file into a PDF Searchable Image file, that is, a file with both the image (typically from scanning) and text, which is created in an automated fashion with Optical Character Recognition (OCR) …
We often encounter PDF files that are pure images, that is, they do not have text characters, but instead contain only raster graphics. The most common causes of this are document scanning software and faxing software/services that create image-only…

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now