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Active directory password reset permisson

Dear All,

  I have windows two 2003 domain controllers dc1, dc2 and one windows 2008 domain controller dc3, I have moved my FSMO to the new windows 2008 dc 3, I have two account users which are member of the account operrator, some times they have access deny message when they try to reset the password for some users, when I login it as domain admin Im able to change the passwords, i checked some users account and found that account operator groups does not have permission on them, I have tried delegation and give only the password reset option, can someone advise with the steps to grant my help desk access to reset all users accounts, please note that soon I will be adding one more windows 2008 DC and remove windows 2003 dcs

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