We have recently moved over to exchange2010
It seems that our newly created email accounts and distribution groups are not appearing in some of our users outlook address book. I have discovered that this is due to an issue with the exchange cached mode. If the user has the cache mode “on”, any new email addresses/groups do not appear in the address book. If I turn the caching off then the new addresses appear again.
How I rectify this issue so that the addresses appear whether caching is on or off??