Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

No Recipients in Message Tracking

Posted on 2011-09-09
5
1,390 Views
Last Modified: 2012-06-22
Hi,

Got an email from someone today saying to ignore their earlier email.  What email?  I looked at the message tracking on the exchange server and there is in-fact a receive event at the right time, with the correct message subject, but no one got the email?  The recipients field (in message tracking)is blank, which is why I'm guessing no-one got the email.  In-fact there are two email sent from this person this morning without recipient information.  All subsequent emails from this sender have recipient information however.  I should point out that this is an external email.  Has anyone got any idea how this has happened.  Is it a fault with the sender, or my exchange?

0
Comment
Question by:nick210577
  • 2
  • 2
5 Comments
 
LVL 11

Expert Comment

by:stefor
ID: 36509434
The e-mails may have bcc-recipients on them, which could cause them to have no recipient and no cc-recipients and still be delivered.

Unless you check the senders original e-mail it's hard to find out which recipients he/she sent to using bcc.
0
 
LVL 7

Expert Comment

by:karllangston
ID: 36509871
They may have initiated a recall of the message from their outlook?
0
 
LVL 11

Expert Comment

by:stefor
ID: 36916545
Is this still an issue?
0
 

Accepted Solution

by:
nick210577 earned 0 total points
ID: 37182712
The emails were forwarded to the Quarantine mailbox by the exchange spam settings.  Not very obvious, but eventually found them
0
 

Author Closing Comment

by:nick210577
ID: 37199782
Either change the spam scores or look in the qurantine folder more often
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question