Solved

No Recipients in Message Tracking

Posted on 2011-09-09
5
1,465 Views
Last Modified: 2012-06-22
Hi,

Got an email from someone today saying to ignore their earlier email.  What email?  I looked at the message tracking on the exchange server and there is in-fact a receive event at the right time, with the correct message subject, but no one got the email?  The recipients field (in message tracking)is blank, which is why I'm guessing no-one got the email.  In-fact there are two email sent from this person this morning without recipient information.  All subsequent emails from this sender have recipient information however.  I should point out that this is an external email.  Has anyone got any idea how this has happened.  Is it a fault with the sender, or my exchange?

0
Comment
Question by:nick210577
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 11

Expert Comment

by:stefor
ID: 36509434
The e-mails may have bcc-recipients on them, which could cause them to have no recipient and no cc-recipients and still be delivered.

Unless you check the senders original e-mail it's hard to find out which recipients he/she sent to using bcc.
0
 
LVL 7

Expert Comment

by:karllangston
ID: 36509871
They may have initiated a recall of the message from their outlook?
0
 
LVL 11

Expert Comment

by:stefor
ID: 36916545
Is this still an issue?
0
 

Accepted Solution

by:
nick210577 earned 0 total points
ID: 37182712
The emails were forwarded to the Quarantine mailbox by the exchange spam settings.  Not very obvious, but eventually found them
0
 

Author Closing Comment

by:nick210577
ID: 37199782
Either change the spam scores or look in the qurantine folder more often
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Pop culture is prime bait for hackers seeking to infect user’s computers and mobile devices with malicious malware. Hackers know exactly what the latest trends are online and know how to use them to their advantage.
The new Gmail Phishing Scam going around is surprising even the savviest of users with its sophisticated techniques.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question