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Mail System Delivery Report problem

Posted on 2011-09-09
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Last Modified: 2012-05-12
We are experiencing a problem with mail delivery status in outlook. Delivery option are checked under tracking menu however no mail delivery confirmation is arriving. Is maybe there any issue with our mail company server and their configuration? Is there any option they should enable?
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Question by:mertez
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Ernie Beek earned 500 total points
ID: 36509769
Well, delivery confirmation is sent by the adresees mail server. Lots of admins disable that option as an anti spam measure. So that could be the issue.
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Author Comment

by:mertez
ID: 36509843
Thank you, I will try to contact them.. Probably there is no option for clients to check if that option is available on the server?
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Expert Comment

by:Ernie Beek
ID: 36509896
Not that I'm aware of, you'd need to be an admin.
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Author Closing Comment

by:mertez
ID: 36526079
We are currently still looking for solving the problem. Hope we will find it soon..
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