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Web application login

Posted on 2011-09-09
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Last Modified: 2012-05-12
Hi,

I gave a user a new computer.  He had XP before and now has Windows 7.  We have a web interface developed in classic ASP.  He can access that fine.  But one of the links on that interface points to an excel file stored on the server (the same server hosting the interface app).  When he clicks on that he is prompted for a password (which should not happen).  If you cancel out of the loginit will open the excel file anyway.  If you enter the correct password it will not accept it.  The login prompt is showing the correct domain.  But entering the correct user name and password will not work – it will prompt again and again unitl the user is logged out for the failures.  Note that the excel document is on the same server hosting the web app that links to it and the user can access the web app with pass-through authentication.  He is only having this problem when he tries to open the excel file.  The excel file is in an older version than what he has installed, but he has the compatibility pack installed.

He has integrated windows authentication turned on in IE.  He is NOT prompted for a password for any other activity on our site.  He has the same file level permissions he had before and the same as everyone else and they are perfectly fine.  

Does anyone have any suggestions?  
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Question by:santaspores1
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Anurag Agarwal earned 500 total points
ID: 36520897
Hi Santaspores1,

Please see the below link which talks about same problem that your are facing... it might help

http://social.technet.microsoft.com/Forums/en/sharepointadmin/thread/45feb132-c304-4521-8b79-42236a829aab

The common resolution available for this problem is to add your site in IE's intranet security zone so it will pass credentials and allow the download/opening.

Regards,
Anurag
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Author Comment

by:santaspores1
ID: 36523215
anuragal:

Thanks, that is on the right track but nothing there helped.  Here is some additional information

1.  I am not using Sharepoint
2.  There is a link to an excel file on a classic ASP page
3.  I now have 3 windows 7 machines and they all have this problem
4.  The file is not read only and the users have all the file-level perms they need to the file
5.  I thought I might try the hotfix at http://support.microsoft.com/kb/943280/en-us.  But it is intended for Vista only.
6.  http://support.microsoft.com/kb/2019105 seems to cover the issue I am having but only offers the most annoying and intrusive fixes... but I am convinced there is a more simple solution.
7.  The site in question is in the Local Intranet zone.  In the configuration of that zone, everything looks good, all of the download section is enabled, mixed content is enables, in the login section I have tried "Login when in intranet" and "login with user name and password"
8.  IE is configured to use integrated windows login and the virtual directory in IIS is also set to use integrated windows authentication (only).

This silly little issue is driving me nuts.
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Author Comment

by:santaspores1
ID: 36523720
The excel file was an older xls version.  I copied it and saved it as an xlsx file.  Didn't help.
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Author Comment

by:santaspores1
ID: 36535810
No fix.  Seems to be a known problem with Windows 7 / Office 2007 / IE8... Here are some test results from someone else.

WindowsXP + MS-Off2003 + IE7/IE8 = works OK
WindowsXP + MS-Off2007 + IE7/IE8= works OK
Windows VistaX86 + MS-Off2003 + IE8 = works OK
Windows VistaX86 + MS-Off2007 + IE8 = works OK
Windows7 + MSoff2003 + IE8 = works OK
Windows7 + MS-Off2007 + IE8 = 4 extra user validation (totaly 5) for each Word-doc to be shown, then OK
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Author Closing Comment

by:santaspores1
ID: 36535817
This was not a solution, but I thank you for your help... that link lead me along the proper paths.
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