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I have a user with send as permissions who can't send from a Public Folder

Posted on 2011-09-09
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Last Modified: 2012-05-12
I have a department that has a public folder for receiving Customer Service emails. They wanted to be able to send emails to customers using the email address on the public folder. I have given them send as permissions. They use the From field to put in the email address of the group and it seems to work find except for one user. When she tries she gets a "you don't have permission to send on behalf of this user". She is the same as everyone else in Exchange.
We are using Outlook 2007 and Exchange 2007.
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Question by:Lilbuddha
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mrhamen earned 2000 total points
ID: 36511113
This person has closed and reopened outlook since you made the permissions change correct? The other thing I would try would be to recreate her Outlook profile on her workstation.
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by:Lilbuddha
ID: 36511343
Correct. I have had her restart her Outlook and her PC. I will try to remove her Outlook profile.
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