troubleshooting Question

How to recover missing emails after mailbox move?

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Admin_StoogeFlag for United States of America asked on
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2 Comments2 Solutions1826 ViewsLast Modified:
We had an end user escalating an issue because their mailbox was over their size limit.  I could have done a manual over-ride of the limits but instead I decided to perform a mailbox move to a larger mailbox store.  
As I was doing this move, our help-desk was working within this user's mailbox/outlook trying to clean up items from her Sent Items.

After the mailbox move completed, the user now states that she is missing emails between 2-4pm.  
I put in a request to get a backup of her mailbox restored so I can attempt to export the restored mailbox and check to see if those items are within the restore.

Does anyone have any possible tips / tricks to help while I wait?

Thanks
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