We had an end user escalating an issue because their mailbox was over their size limit. I could have done a manual over-ride of the limits but instead I decided to perform a mailbox move to a larger mailbox store.
As I was doing this move, our help-desk was working within this user's mailbox/outlook trying to clean up items from her Sent Items.
After the mailbox move completed, the user now states that she is missing emails between 2-4pm.
I put in a request to get a backup of her mailbox restored so I can attempt to export the restored mailbox and check to see if those items are within the restore.
Does anyone have any possible tips / tricks to help while I wait?
Skyport is working hard to help customers recover from recent attacks, like the Petya worm. This work has brought to light some important lessons. New malware attacks like this can take down your entire environment. Learn from others mistakes on how to prevent Petya like worms.
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