This question is probably a simple yes or know, however, after working in I.T. for a few years I know that there's no such thing ;) Our company recently migrated our local based Exchange server to Rackspace's MS Exchange service. Users connect to the cloud Exchange via 2010 MS Outlook. Everything worked eventually and it's up and running pretty well within our office with only some minor hiccups. The only problem is users complain that it takes up to 10 minutes for Outlook to connect to Rackspace's Exchange server. Once it connects it stays synced pretty well. Is there anything we can do to speed up connection time or is this a negative of a cloud based email service?