We have Exchange 2007 and our email clients use OUTLOOK 2007. We had a strange situation today. One of our mailboxes we call "management" displayed 5 unread items if you looked at it from the OUTOOK's main menu, you would see a (5) surrounded by blue parentheses. If you clicked on the InBox, there was nothing inside if it. I set up another PC up with the same mail box and had the same results. It was like there were 5 hidden emails in the InBox that were showing up as unread. I finally right clicked the Inbox and selected "mark all as unread". This fixed things cosmentically, but I am wondering if there are lost emails in there or if this could happen again. Does anyone have any experiance with this?
The only way to check it would be to actually log into it as the account that owns that email. So you need to log into a computer using the management username and password and then check in their outlook.
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