Software that will show what a Windows 2003 Server is doing in real-time.

Posted on 2011-09-09
Medium Priority
Last Modified: 2012-06-20
Hello experts.  I have a server running Windows 2003 Server Appliance Edition.  It's just a file server for about 250 people.  Lately the server has been slowing a crawl.  Do you know of any software that will show me what the server is doing and who (either by Win login or IP) is making it choke in real-time? Task manager of course is no help!  It has 2 network teams that have worked great for over a year so I don't think it's just a network issue. I'm open to any type of software, free or to purchase. If it makes a difference, it's an HP DL380 G4 storage appliance. Thanks!
Question by:CMWinters
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Expert Comment

ID: 36510548
Did you check if the hard drives are healthy? Most of the times the hard drives can cause this problem, when they are trying to 'repair' them self when they encounter read or write errors.
LVL 10

Expert Comment

ID: 36510561
LVL 59

Expert Comment

by:Darius Ghassem
ID: 36510576
I would run performance counters to check where the slowness might be coming from. Could be network, hardware, etc.

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Author Comment

ID: 36510581
The drives haven't been in a repair/rebuild status.  I've checked the RAID controller log and it doesn't show any errors.
LVL 59

Expert Comment

by:Darius Ghassem
ID: 36510600
Make sure you have updated all the drivers and firmware.

Are you running 32-bit or 64-bit? How many times do you reboot the server?
LVL 70

Expert Comment

ID: 36510883
Task manager is of limited value - however the built PerfMon (performance monitor) is much better see http://technet.microsoft.com/en-us/library/cc749115.aspx

Author Comment

ID: 36511248
It's a 32-bit system.  The server is rebooted weekly.  Has anyone come across server hang-ups when file path and names are really long?  Here is an example of one of my user's files:

e:\mailbox\product design & development trend research\walmart\menswear\fall 2012 storyboards\2012_menswear_athletic_storyboard.ai

Does Windows Server 2003 choke on names like this? I've noticed 2 or 3 files like this opened when the server is experiencing problems.
LVL 14

Expert Comment

ID: 36511325
There are a few things that you can do
As mentioned above, you can use process explorer
You can also use Perfwiz and Poolmon to gather and look at run time data

Expert Comment

ID: 36515871
Once you know which process is most responsible for the slowdown, SysInternals Process Monitor will give you more detailed information about what it is actually doing: registry keys read, file accesses, network activity...

Accepted Solution

CMWinters earned 0 total points
ID: 38088220
File names/paths were too long.  Once we either deleted them or shortened them, the problem went away.

Author Closing Comment

ID: 38103294
I tried solutions by others but unfortunately nothing seemed to help.

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