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Find feature freezes Acrobat and Reader
Hi everyone,
I have an end user who is having a problem using Find (ctrl + F) within Adobe Acrobat and Reader. Anytime he tries to search a PDF for a word the program will find the first instance of the word, but if he clicks on the "Next" Arrow or "Previous" Arrow the program freezes and has to be killed in Task Manager. The same happens if he uses the "Search" feature as well.
He is running Windows 7 64 bit, Acrobat 9.0 with full updates, and Reader X with full updates.
Any help is greatly appreciated. Thanks.
I have an end user who is having a problem using Find (ctrl + F) within Adobe Acrobat and Reader. Anytime he tries to search a PDF for a word the program will find the first instance of the word, but if he clicks on the "Next" Arrow or "Previous" Arrow the program freezes and has to be killed in Task Manager. The same happens if he uses the "Search" feature as well.
He is running Windows 7 64 bit, Acrobat 9.0 with full updates, and Reader X with full updates.
Any help is greatly appreciated. Thanks.
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maybe you have some possible bad ram if the issue comes back again.. Maybe run a mem-test on your system.
ASKER
Well the original issue hasn't come back, but now it's freezing when he tries to print a PDF. I'm thinking it could be a printer driver issue.
I would check your memory and run virus/maleware scans.
ASKER
A repair of the installations resolved the issues as well as reinstalling print drivers.
ASKER