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Find feature freezes Acrobat and Reader

Hi everyone,

I have an end user who is having a problem using Find (ctrl + F) within Adobe Acrobat and Reader. Anytime he tries to search a PDF for a word the program will find the first instance of the word, but if he clicks on the "Next" Arrow or "Previous" Arrow the program freezes and has to be killed in Task Manager. The same happens if he uses the "Search" feature as well.

He is running Windows 7 64 bit, Acrobat 9.0 with full updates, and Reader X with full updates.

Any help is greatly appreciated. Thanks.
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investorscapital
Asked:
investorscapital
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1 Solution
 
inetmanCommented:
I would try uninstalling all the adobe programs. Reboot and try a re-installation of them. Maybe a bad installation. If that doesn't fix the issue, maybe a virus/malware check is needed.
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investorscapitalAuthor Commented:
Oddly enough, the situation seems to have corrected itself over the weekend. I will keep this open a little while longer before deciding that the issue resolved itself.
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inetmanCommented:
maybe you have some possible bad ram if the issue comes back again.. Maybe run a mem-test on your system.
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investorscapitalAuthor Commented:
Well the original issue hasn't come back, but now it's freezing when he tries to print a PDF. I'm thinking it could be a printer driver issue.
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inetmanCommented:
I would check your memory and run virus/maleware scans.
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investorscapitalAuthor Commented:
A repair of the installations resolved the issues as well as reinstalling print drivers.
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