troubleshooting Question

Errors opening xls and doc files from PCs with office 2010 on a shared network drive in a windows 2008 R2 server

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digeratitech2Flag for United States of America asked on
Microsoft ExcelMicrosoft WordMicrosoft Applications
6 Comments1 Solution556 ViewsLast Modified:
I am receiving error messages while opening documents on a shared drive with Office 2010 on Windows 7 PCs. The server is 2008 R2 SP1. The errors are not persistent and are different:
'S:\______\_____.doc' is currently in use. Try again later.

Sometimes errors are received when users save documents too. They either receive this message or document is locked for editing or its already opened by someone else or by the user itself.

The server has AVG and xls and doc are excluded from scanning.
I have disabled indexing on the shared folder and I have tried to use the FQDN of the server to open the files on the network but the result is the same till now.

Sometimes the users work fine without any issues.

Any help or suggestion on this would be greatly appreciated.
Thanks
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