• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1791
  • Last Modified:

Cannot find .ost file on Teminal Server

Hello Experts,

I checked the path location in Outlook on a Server 2008R2 terminal server for the .ost file for a user and saw that it was in the: "drive:\Users\user\AppData\Local\Microsoft\Outlook" directory. I then browsed there and it is not there! I have folder options set to show hidden files. Missing .OST FileAny help would be appreciated!
0
JohnnyD74
Asked:
JohnnyD74
1 Solution
 
JohnGrunwellCommented:
When you open up outlook and go to account settings, on the data files tab select the ost file and click open file location.
0
 
rindiCommented:
What are you using ost files on a TS for? Is the exchange server down all the time that you need to cache it? In my opinion caching and ost files should only be enabled for traveling PC's that don't always have internet access. Otherwise you just increase the load on the hardware and LAN.
0
 
Spike99On-Site IT TechnicianCommented:
Offline caching of mailboxes is disabled by design on Terminal Servers.  I think that's probably for 2 reasons: it could potentially eat up too much drive space and it would be a huge performance hit.

See this technet article about using Office 2007 on terminal servers:
http://technet.microsoft.com/en-us/library/cc179161(office.12).aspx

It says:
Outlook features that are disabled with Terminal Services
You cannot use the following Outlook features when you run Outlook in a Terminal Services Environment:
Offline store (OST) files.
Features that rely on the OST (for example, Cached Exchange Mode and Offline mode) are not supported with Terminal Services.

From my experience, the same goes for Outlook 2003 & 2010.
0
 
JohnnyD74Author Commented:
Thank you! That explains it.
0
 
Spike99On-Site IT TechnicianCommented:
I'm glad I could help!
0

Featured Post

Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now