Sonicwall Firewall blocking MS Activation
Posted on 2011-09-09
We are having a problem with our new Sonicwall TZ210 Firewall. It is blocking computers from activating Office 2010 and Windows 7. The computers try to activate with the correct product key but always end in "communication failure" or "the server responded abnormally". I have spent several hours on the phone with Sonicwall tech support, most of the time trying to understand what they are saying, to no avail. I was hoping that there is a Sonicwall expert out there that could tell me what part of the Firewall to edit in order to allow these activations. Microsoft was very little help as well as they said to activate the software over the phone. If anyone out there has done that you can understand that its not a solution for 250 computers and two pieces of software per computer. I reinstalled our old Sonicwall TZ190 and software activates fine, however this needs to work with the new firewall as I don't want to swap out firewalls every time I install new MS software. I greatly appreciate any and all help available. Thank you. We have 23 days left before our 30 day activation period expires...