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Jim WhiteFlag for United States of America

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Windows 7 Photo Viewer won't open photos

Hi All,
I am receiving the following error when trying to open a photo in Windows 7:

Windows Photo Viewer can't open this picture because you don't have the correct permissions to access the file location.

None of the MS info is any good and Photo Viewer won't let me change the default (it's not listed) program, and on the photos them selves, I can open the with other photo programs, but it always goes back to Photo Viewer.

Help, please!

Running Win 7 Home Premium x64

Thanks,
jwhite
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Paul Sauvé
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How to do this in 5 steps: User generated image   User generated image
If a picture is worth 1000 words, then this is a VERY wordy answer

;-)

Avatar of tskelly082598
tskelly082598

I don't know if this applies in your situation, but if you have two user accounts logged in at the same time and are using the Fast User Switching feature, there is a fix available


http://support.microsoft.com/?id=980393
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ASKER

Hi Paul,
I have tried what you suggest, but I am unable to change the default program as the check box is grayed out and Photo Viewer is the default.  I went into the Properties for the Documents folder and took control of the entire folder as Administrator/Owner and that had no effect either.  More ideas are definately welcome.

Hi ts,
Just using one account here.  Thanks for the input though.

jwhite
If you have more than one account on your PC, make sure that you use an Admin account. Tou can see this by clicking on the Windows icon and the photo: User generated image User generated image
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Jim White
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Uninstalling product and switched back to IE