Jim White
asked on
Windows 7 Photo Viewer won't open photos
Hi All,
I am receiving the following error when trying to open a photo in Windows 7:
Windows Photo Viewer can't open this picture because you don't have the correct permissions to access the file location.
None of the MS info is any good and Photo Viewer won't let me change the default (it's not listed) program, and on the photos them selves, I can open the with other photo programs, but it always goes back to Photo Viewer.
Help, please!
Running Win 7 Home Premium x64
Thanks,
jwhite
I am receiving the following error when trying to open a photo in Windows 7:
Windows Photo Viewer can't open this picture because you don't have the correct permissions to access the file location.
None of the MS info is any good and Photo Viewer won't let me change the default (it's not listed) program, and on the photos them selves, I can open the with other photo programs, but it always goes back to Photo Viewer.
Help, please!
Running Win 7 Home Premium x64
Thanks,
jwhite
I don't know if this applies in your situation, but if you have two user accounts logged in at the same time and are using the Fast User Switching feature, there is a fix available
http://support.microsoft.com/?id=980393
http://support.microsoft.com/?id=980393
ASKER
Hi Paul,
I have tried what you suggest, but I am unable to change the default program as the check box is grayed out and Photo Viewer is the default. I went into the Properties for the Documents folder and took control of the entire folder as Administrator/Owner and that had no effect either. More ideas are definately welcome.
Hi ts,
Just using one account here. Thanks for the input though.
jwhite
I have tried what you suggest, but I am unable to change the default program as the check box is grayed out and Photo Viewer is the default. I went into the Properties for the Documents folder and took control of the entire folder as Administrator/Owner and that had no effect either. More ideas are definately welcome.
Hi ts,
Just using one account here. Thanks for the input though.
jwhite
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Uninstalling product and switched back to IE
If a picture is worth 1000 words, then this is a VERY wordy answer
;-)