Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Windows XP Cannot Fax to Windows Server 2008 Fax Server

Posted on 2011-09-09
4
Medium Priority
?
541 Views
Last Modified: 2012-06-27
I installed a Windows Server 2008 R2 x64 fax server and followed this guide to inject x86 drivers into the x64 print server:
http://magalan.co.uk/provide_x86_user_mode_3_native_windows_drivers_in_share.html

I also followed this guide to configure the 2008 fax server to logon as "Local System" and checkbox "Allow service to interact with desktop":
http://magalan.co.uk/windows_xp_clients_to_server_2008_fax.html

From a Win 7 machine, I can easily map to the shared fax, open up a notepad and print.  Fill in the appropriate info and I see the fax in the 2008's outbox.

But when I try the same on a Win XP SP3 x86, I try the same thing but once I complete the process, I don't see anything in the 2008 Outbox.

It should not be this difficult... HELP!
0
Comment
Question by:randy915
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 44

Expert Comment

by:Davis McCarn
ID: 36516587
I take it you started with this guide and added the Windows Fax Service via Add/Remove prior to attempting the connection?
http://magalan.co.uk/windows_xp_clients_to_server_2008_fax.html
0
 
LVL 1

Author Comment

by:randy915
ID: 36517731
Yes, installed Fax Services on the XP client and when I attempt to print to that shared fax, the fax wizard starts and I go through adding a contact and providing a phone number.

Also, on the 2008 server, I made sure the fax queue status is not in "paused" state.
0
 
LVL 44

Accepted Solution

by:
Davis McCarn earned 2000 total points
ID: 36518871
But; what you are experiencing is a classic mismatched drivers issue that also plagues printing in mixed x86-x64 environments.
As I read it, you were supposed to add the correct x86 fax drivers to the 2008 server then go to the x86 system(s), install the fax services, connect to the shared fax, and pull the x86 drivers from the server which  will replace the ones originally on the system.  It also has to be done in that order to work.
0
 
LVL 1

Author Closing Comment

by:randy915
ID: 36524847
It worked!  Apparently I did everything correctly, it's just that the x86 drivers must be injected into the x64 server before attempting to attach the shared fax printer to any client or else the drivers may be "tainted" and requires manually removal which is a separate topic.

Thanks!
0

Featured Post

Fill in the form and get your FREE NFR key NOW!

Veeam® is happy to provide a FREE NFR server license to certified engineers, trainers, and bloggers.  It allows for the non‑production use of Veeam Agent for Microsoft Windows. This license is valid for five workstations and two servers.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In case you ever have to remove a faulty web part from a page , add the following to the end of the page url ?contents=1
A while back, I ran into a situation where I was trying to use the calculated columns feature in SharePoint 2013 to do some simple math using values in two lists. Between certain data types not being accessible, and also with trying to make a one to…
This tutorial will show how to push an installation of Backup Exec to an additional server in both 2012 and 2014 versions of the software. Click on the Backup Exec button in the upper left corner. From here, select Installation and Licensing, then I…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question