Outlook 2010 Junk Email Rules
Posted on 2011-09-09
I got one I'm stumped on.
Basically here's what happens -
Email from company website emails a email@example.com - which is received by the sales team. All but one (the director of sales of course) receives these emails in their inbox, he however receives the mail in his junk mail.
I have added the @domain.com, firstname.lastname@example.org to the safe sender's list in this junk email filter. That didn't work.
I have also created a rule that speficially states when email@example.com is received, move that message to the inbox and stop processing all additional rules.
the firstname.lastname@example.org is whitelisted on our spam filter as well.
The message originates from a hosted website so it's not truly coming from our exchange server, however others can receive it as expected. I've compared settings to other users, all appears the same - i just don't get it.
Any help would be appreciated.