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Resolved - Exchange Cached mode was the issue.
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Resolved - Exchange Cached mode was the issue.

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Giving you the points 'cause you're the only one to respond.
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Giving you the points 'cause you're the only one to respond.

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Hi, <br />
<br />
we're seeing a very similar event with one of our users, can you please elaborate a little on Exchange Cached mode causing this issue?
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Hi,

we're seeing a very similar event with one of our users, can you please elaborate a little on Exchange Cached mode causing this issue?

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<div class="content wysiwyg-content">
I got one I'm stumped on.<br />
<br />
Basically here's what happens -<br />
<br />
Email from company website emails a group@domain.com - which is received by the sales team. All but one (the director of sales of course) receives these emails in their inbox, he however receives the mail in his junk mail.<br />
<br />
I have added the @domain.com, group@domain.com to the safe sender's list in this junk email filter. That didn't work. <br />
I have also created a rule that speficially states when group@domain.com is received, move that message to the inbox and stop processing all additional rules.<br />
<br />
the group@domain.com is whitelisted on our spam filter as well.<br />
<br />
The message originates from a hosted website so it's not truly coming from our exchange server, however others can receive it as expected. I've compared settings to other users, all appears the same - i just don't get it. <br />
<br />
Any help would be appreciated.<br />
<br />
Thank you.
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</div>


I got one I'm stumped on.

Basically here's what happens -

Email from company website emails a group@domain.com - which is received by the sales team. All but one (the director of sales of course) receives these emails in their inbox, he however receives the mail in his junk mail.

I have added the @domain.com, group@domain.com to the safe sender's list in this junk email filter. That didn't work. 
I have also created a rule that speficially states when group@domain.com is received, move that message to the inbox and stop processing all additional rules.

the group@domain.com is whitelisted on our spam filter as well.

The message originates from a hosted website so it's not truly coming from our exchange server, however others can receive it as expected. I've compared settings to other users, all appears the same - i just don't get it. 

Any help would be appreciated.

Thank you.

Outlook 2010 Junk Email Rules

An email client, email reader or more formally mail user agent (MUA) is a computer program in the category of groupware environments used to access and manage a user's email. A web application that provides message management, composition, and reception functions may internally act as an email client; as a whole, it is commonly referred to as webmail. Likewise, email client may be referred to a piece of computer hardware or software whose primary or most visible role is to work as an email client. Email clients can also have other systems, like calendars, notes and contact managers.

Email Clients

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.