Solved

Symantec removal left WAN Miniports and no wireless

Posted on 2011-09-09
3
869 Views
Last Modified: 2013-11-22
Had BSOD conditions from a Symantec installation on a Dell laptop running Windows 7 32-bit.  Symantec has left several devices called WAN Miniports that are keeping the wireless interface from working.  From Googling this appears to be a common issue, but not many people have found or posted solutions.

How do I cure this?

Thanks in advance.

AielloJ
0
Comment
Question by:AielloJ
  • 2
3 Comments
 
LVL 2

Expert Comment

by:tarcis
ID: 36514960
try using the symantec removal tool to completely remove all the symantec product.
Then try to reinstall you wireless adapter.
You can download the newest driver from the dell website.
0
 
LVL 13

Author Comment

by:AielloJ
ID: 36516816
tarcis:

I uninstalled Symantec but it did not clean anything up.  Where can I get the removal tool?

AielloJ
0
 
LVL 2

Accepted Solution

by:
tarcis earned 500 total points
ID: 36516842
You can get it here:
https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=20080710133834EN&lg=english&ct=united+states&product=home&version=1&pvid=f-home&entsrc=redirect_pubweb

If you have trouble finding the lastest driver for your wireless, tell me your dell model number so I can give you the link
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Tired of waiting for your show or movie to load?  Are buffering issues a constant problem with your internet connection?  Check this article out to see if these simple adjustments are the solution for you.
Ransomware continues to be a growing problem for both personal and business users alike and Antivirus companies are still struggling to find a reliable way to protect you from this dangerous threat.
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now