ssl certificate

Posted on 2011-09-09
Medium Priority
Last Modified: 2013-11-15
hello there,
I purchased an SSL certificate from godaddy for $12.99 from http://www.godaddy.com/Compare/gdcompare_ssl.aspx?isc=sslqgo002c
I got it installed on my server and it looks like everything is good but when I access the webpage with https I can see in firefox at the right bottom a
little lock with an exclamation mark that when you double click it you can see (verified by Not specified) when I got to https://mail.google.com/ I see the same thing..
now when I go to https://www.verisign.com/ I can see the lock with NO exclamation mark and it says verified by Verified by VeriSign, Inc.
any Idea whats going on?

Question by:XK8ER
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LVL 84

Expert Comment

by:Dave Baldwin
ID: 36514719
I suspect you are using an older version of Firefox and that maybe your 'root certificates' are not up to date.  My current version of Firefox (6.02) does not put anything in the lower right corner.  I went to escrow.com who uses a Godaddy certificate in Firefox, IE, and Chrome and when I clicked on the indicator in the address bar, it clearly said "Verfied by Godaddy".

Author Comment

ID: 36514738
im using the lastest firefox version 3.6.22
and the certificated was issued and installed one week ago.
LVL 84

Expert Comment

by:Dave Baldwin
ID: 36514774
The current version of Firefox is 6.02.

Author Comment

ID: 36520629
okay I got the latest firefox version installed..

when I load the page I click on the left of the address bar on the favicon.. then click more information and I see this

owner: This web site does not supply ownership information.
verified by: Not specified

does that mean that the SSL is installed but its incorrectly installed? or whats going on.
LVL 84

Accepted Solution

Dave Baldwin earned 2000 total points
ID: 36520681
I've seen a number of sites that don't specify the company that is the owner.  A working and installed certificate will say it is verified by Godaddy if everything is Ok.  For another question today, I've looked at a number of sites with Godaddy certs.  It is possible to disable verification.  But below is what it should look like in the Validation dialog:

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