I have a client using XP SP3 who has windows update issues. Specifically, there are two updates (KB5218864 and KB2539361) that will not install because, apparently, Windows cannot find the install file to run (see attachments). I have not been able to find the files anywhere on the system either. Also, uninstall on the same installed objects does not work either, also because the install file was not found.
First, how did this happen, second, could this be part of another larger issue, and third how to get these installed?