Remote support over LAN
Posted on 2011-09-10
I'm looking for an easy way to do remote support via screen sharing with my users on my local network. All of my workstations are in the same domain and ideally I'd like something like an RDC connection but that would allow my user to see what's going on on the screen. Also, I'd like it to be something that doesn't stay resident, but would allow me to load and unload it on a session by session basis.
I know that I could use remote assistance, but frankly, that is too much interaction on the part of my users. As they're all part of my domain, it seems like there should be some way to do this.