Random Long Delay when opening network files
Posted on 2011-09-10
About 3months ago, I migrated a server from SBS 2003 to SBS 2008. Since then network users have reported that, randomly, a file will be severely delayed when opening. These are files are ONLY MS OFFICE files, other files, like PDFs open just fine.
If the user closes the file that is delayed and then opens it back, it will open instantly.
I am guessing that their are templates or something attached to the MS Office files and it is pointed to the old server name. (timing out) I have checked all template locations on the desktop applications and none point to the old server, it is all local.
NOTE: I have created a DNS record, attaching the old server name to the new server name.
I am looking for some ways to gather more data on this issue or verify my theory. Thanks in advance.