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Exchange 2010 uninstall failed

Posted on 2011-09-10
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Last Modified: 2012-05-12
i have two exchange servers both has MB HUB CAS i want to uninstall and remove one of them to format it i tried to uninstall using the control panel add/remove programs from win 2008 i got the below message

NOTE: im sure there are no any mail boxes hosted on that server

Summary: 2 item(s). 1 succeeded, 1 failed.
Elapsed time: 00:00:35


Configuring Prerequisites
Completed

Elapsed Time: 00:00:01


Hub Transport Role Prerequisites
Failed

Error:
Setup cannot continue with the uninstall because the 'powershell' () process (ID: 11212) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Setup cannot continue with the uninstall because the 'SMEX_Master' () process (ID: 4364) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Setup cannot continue with the uninstall because the 'SMEX_SystemWatcher' () process (ID: 2220) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
This computer is configured as a source transport server for 2 connector(s) in the organization. These must be moved or deleted before Setup can continue.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=67c28d7f-cf6f-4f9c-b8a0-7e28ed318e2f

Warning:
There are 1 messages waiting in the 'servername\64' queue. Proceeding with the removal of the server role may result in data loss.

Warning:
There are 1 messages waiting in the 'servername\91' queue. Proceeding with the removal of the server role may result in data loss.

Warning:
There are 1 messages waiting in the 'servername\197' queue. Proceeding with the removal of the server role may result in data loss.

Warning:
There are 1 messages waiting in the 'servername\299' queue. Proceeding with the removal of the server role may result in data loss.


Elapsed Time: 00:00:33


Summary: 3 item(s). 1 succeeded, 2 failed.
Elapsed time: 00:01:10


Configuring Prerequisites
Completed

Elapsed Time: 00:00:00


Mailbox Role Prerequisites
Failed

Error:
Setup cannot continue with the uninstall because the 'powershell' () process (ID: 11212) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Setup cannot continue with the uninstall because the 'SMEX_Master' () process (ID: 4364) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Setup cannot continue with the uninstall because the 'SMEX_SystemWatcher' () process (ID: 2220) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Uninstall cannot continue. Database 'Mailbox Database 0229878269': This mailbox database contains one or more mailboxes, mailbox plans, archive mailboxes, or arbitration mailboxes. To get a list of all mailboxes in this database, run the command Get-Mailbox -Database <Database ID>. To get a list of all mailbox plans in this database, run the command Get-MailboxPlan. To get a list of archive mailboxes in this database, run the command Get-Mailbox -Database <Database ID> -Archive. To get a list of all arbitration mailboxes in this database, run the command Get-Mailbox -Database <Database ID> -Arbitration. To disable a non-arbitration mailbox so that you can delete the mailbox database, run the command Disable-Mailbox <Mailbox ID>. To disable an archive mailbox so you can delete the mailbox database, run the command Disable-Mailbox <Mailbox ID> -Archive. Arbitration mailboxes should be moved to another server; to do this, run the command New-MoveRequest <parameters>. If this is the last server in the organization, run the command Disable-Mailbox <Mailbox ID> -Arbitration -DisableLastArbitrationMailboxAllowed to disable the arbitration mailbox. Mailbox plans should be moved to another server; to do this, run the command Set-MailboxPlan <MailboxPlan ID> -Database <Database ID>.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=4a96fd69-9cec-4a48-9571-5c9e8ab3cfe9

Error:
Uninstall cannot continue. Database 'Public Folders': The public folder database "Public Folders" contains the following offline address books:
\Offline Address List Final
. Before you can delete the public folder database, you must change the OAB distribution method to Web-based distribution.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=b6e3b32a-8848-46cb-9567-72288ac15f60

Elapsed Time: 00:00:24


Client Access Role Prerequisites
Failed

Error:
Setup cannot continue with the uninstall because the 'powershell' () process (ID: 11212) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Setup cannot continue with the uninstall because the 'SMEX_Master' () process (ID: 4364) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Setup cannot continue with the uninstall because the 'SMEX_SystemWatcher' () process (ID: 2220) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Elapsed Time: 00:00:10
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Comment
Question by:F_A_H_D
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10 Comments
 
LVL 49

Expert Comment

by:Akhater
Comment Utility
You have a lot of issues, one of them is that trend micro services are running and a second powershell is running. Close powershell, stop trend micro services and try again
0
 
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Author Comment

by:F_A_H_D
Comment Utility
ok .. thanks for the info .. what about this one
Error:
Uninstall cannot continue. Database 'Mailbox Database 0229878269': This mailbox database contains one or more mailboxes, mailbox plans, archive mailboxes, or arbitration mailboxes. To get a list of all mailboxes in this database, run the command Get-Mailbox -Database <Database ID>. To get a list of all mailbox plans in this database, run the command Get-MailboxPlan. To get a list of archive mailboxes in this database, run the command Get-Mailbox -Database <Database ID> -Archive. To get a list of all arbitration mailboxes in this database, run the command Get-Mailbox -Database <Database ID> -Arbitration. To disable a non-arbitration mailbox so that you can delete the mailbox database, run the command Disable-Mailbox <Mailbox ID>. To disable an archive mailbox so you can delete the mailbox database, run the command Disable-Mailbox <Mailbox ID> -Archive. Arbitration mailboxes should be moved to another server; to do this, run the command New-MoveRequest <parameters>. If this is the last server in the organization, run the command Disable-Mailbox <Mailbox ID> -Arbitration -DisableLastArbitrationMailboxAllowed to disable the arbitration mailbox. Mailbox plans should be moved to another server; to do this, run the command Set-MailboxPlan <MailboxPlan ID> -Database


im sure there is no mailboxes in that DB !!
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LVL 49

Expert Comment

by:Akhater
Comment Utility
Is this the first exchange server? Do you have another one or you are totally deleting
0
 
LVL 49

Expert Comment

by:Akhater
Comment Utility
If you run

Get-Mailbox -arbitration you will see there is still mailboxes
0
 
LVL 3

Author Comment

by:F_A_H_D
Comment Utility

Is this the first exchange server? Do you have another one or you are totally deleting
i have two exchange and this is the first one


Get-Mailbox -arbitration you will see there is still mailboxes
[PS] C:\Windows\system32>Get-Mailbox -arbitration

Name                      Alias                ServerName       ProhibitSendQuota
----                      -----                ----------       -----------------
SystemMailbox{1f05a927... SystemMailbox{1f0... aexsrv           unlimited
SystemMailbox{e0dc1c29... SystemMailbox{e0d... aexsrv           unlimited
FederatedEmail.4c1f4d8... FederatedEmail.4c... aexsrv           1 MB (1,048,576 bytes)


regarding these mailboxes what i should do ??!! should i move it also ?
0
Shouldn't all users have the same email signature?

You wouldn't let your users design their own business cards, would you? So, why do you let them design their own email signatures? Think of the damage they could be doing to your brand reputation! Choose the easy way to manage set up and add email signatures for all users.

 
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Author Comment

by:F_A_H_D
Comment Utility
but these mail boxes not visible it hidden i cannot click right and move !!!!
0
 
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Accepted Solution

by:
Akhater earned 500 total points
Comment Utility
good so now you do

Get-Mailbox -arbitration | new-moverequest -targetdatabase "Other Mailbox DB"

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Author Comment

by:F_A_H_D
Comment Utility
its system mailboxes it will not impact ??!!
0
 
LVL 49

Expert Comment

by:Akhater
Comment Utility
no don't worry it will be just fine
0
 
LVL 3

Author Comment

by:F_A_H_D
Comment Utility
its correct my dear
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