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Exchange 2010 uninstall failed

Posted on 2011-09-10
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3,708 Views
Last Modified: 2012-05-12
i have two exchange servers both has MB HUB CAS i want to uninstall and remove one of them to format it i tried to uninstall using the control panel add/remove programs from win 2008 i got the below message

NOTE: im sure there are no any mail boxes hosted on that server

Summary: 2 item(s). 1 succeeded, 1 failed.
Elapsed time: 00:00:35


Configuring Prerequisites
Completed

Elapsed Time: 00:00:01


Hub Transport Role Prerequisites
Failed

Error:
Setup cannot continue with the uninstall because the 'powershell' () process (ID: 11212) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Setup cannot continue with the uninstall because the 'SMEX_Master' () process (ID: 4364) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Setup cannot continue with the uninstall because the 'SMEX_SystemWatcher' () process (ID: 2220) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
This computer is configured as a source transport server for 2 connector(s) in the organization. These must be moved or deleted before Setup can continue.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=67c28d7f-cf6f-4f9c-b8a0-7e28ed318e2f

Warning:
There are 1 messages waiting in the 'servername\64' queue. Proceeding with the removal of the server role may result in data loss.

Warning:
There are 1 messages waiting in the 'servername\91' queue. Proceeding with the removal of the server role may result in data loss.

Warning:
There are 1 messages waiting in the 'servername\197' queue. Proceeding with the removal of the server role may result in data loss.

Warning:
There are 1 messages waiting in the 'servername\299' queue. Proceeding with the removal of the server role may result in data loss.


Elapsed Time: 00:00:33


Summary: 3 item(s). 1 succeeded, 2 failed.
Elapsed time: 00:01:10


Configuring Prerequisites
Completed

Elapsed Time: 00:00:00


Mailbox Role Prerequisites
Failed

Error:
Setup cannot continue with the uninstall because the 'powershell' () process (ID: 11212) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Setup cannot continue with the uninstall because the 'SMEX_Master' () process (ID: 4364) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Setup cannot continue with the uninstall because the 'SMEX_SystemWatcher' () process (ID: 2220) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Uninstall cannot continue. Database 'Mailbox Database 0229878269': This mailbox database contains one or more mailboxes, mailbox plans, archive mailboxes, or arbitration mailboxes. To get a list of all mailboxes in this database, run the command Get-Mailbox -Database <Database ID>. To get a list of all mailbox plans in this database, run the command Get-MailboxPlan. To get a list of archive mailboxes in this database, run the command Get-Mailbox -Database <Database ID> -Archive. To get a list of all arbitration mailboxes in this database, run the command Get-Mailbox -Database <Database ID> -Arbitration. To disable a non-arbitration mailbox so that you can delete the mailbox database, run the command Disable-Mailbox <Mailbox ID>. To disable an archive mailbox so you can delete the mailbox database, run the command Disable-Mailbox <Mailbox ID> -Archive. Arbitration mailboxes should be moved to another server; to do this, run the command New-MoveRequest <parameters>. If this is the last server in the organization, run the command Disable-Mailbox <Mailbox ID> -Arbitration -DisableLastArbitrationMailboxAllowed to disable the arbitration mailbox. Mailbox plans should be moved to another server; to do this, run the command Set-MailboxPlan <MailboxPlan ID> -Database <Database ID>.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=4a96fd69-9cec-4a48-9571-5c9e8ab3cfe9

Error:
Uninstall cannot continue. Database 'Public Folders': The public folder database "Public Folders" contains the following offline address books:
\Offline Address List Final
. Before you can delete the public folder database, you must change the OAB distribution method to Web-based distribution.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=b6e3b32a-8848-46cb-9567-72288ac15f60

Elapsed Time: 00:00:24


Client Access Role Prerequisites
Failed

Error:
Setup cannot continue with the uninstall because the 'powershell' () process (ID: 11212) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Setup cannot continue with the uninstall because the 'SMEX_Master' () process (ID: 4364) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Setup cannot continue with the uninstall because the 'SMEX_SystemWatcher' () process (ID: 2220) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp

Elapsed Time: 00:00:10
0
Comment
Question by:F_A_H_D
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10 Comments
 
LVL 49

Expert Comment

by:Akhater
ID: 36518633
You have a lot of issues, one of them is that trend micro services are running and a second powershell is running. Close powershell, stop trend micro services and try again
0
 
LVL 3

Author Comment

by:F_A_H_D
ID: 36518671
ok .. thanks for the info .. what about this one
Error:
Uninstall cannot continue. Database 'Mailbox Database 0229878269': This mailbox database contains one or more mailboxes, mailbox plans, archive mailboxes, or arbitration mailboxes. To get a list of all mailboxes in this database, run the command Get-Mailbox -Database <Database ID>. To get a list of all mailbox plans in this database, run the command Get-MailboxPlan. To get a list of archive mailboxes in this database, run the command Get-Mailbox -Database <Database ID> -Archive. To get a list of all arbitration mailboxes in this database, run the command Get-Mailbox -Database <Database ID> -Arbitration. To disable a non-arbitration mailbox so that you can delete the mailbox database, run the command Disable-Mailbox <Mailbox ID>. To disable an archive mailbox so you can delete the mailbox database, run the command Disable-Mailbox <Mailbox ID> -Archive. Arbitration mailboxes should be moved to another server; to do this, run the command New-MoveRequest <parameters>. If this is the last server in the organization, run the command Disable-Mailbox <Mailbox ID> -Arbitration -DisableLastArbitrationMailboxAllowed to disable the arbitration mailbox. Mailbox plans should be moved to another server; to do this, run the command Set-MailboxPlan <MailboxPlan ID> -Database


im sure there is no mailboxes in that DB !!
0
 
LVL 49

Expert Comment

by:Akhater
ID: 36518691
Is this the first exchange server? Do you have another one or you are totally deleting
0
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LVL 49

Expert Comment

by:Akhater
ID: 36518695
If you run

Get-Mailbox -arbitration you will see there is still mailboxes
0
 
LVL 3

Author Comment

by:F_A_H_D
ID: 36518776

Is this the first exchange server? Do you have another one or you are totally deleting
i have two exchange and this is the first one


Get-Mailbox -arbitration you will see there is still mailboxes
[PS] C:\Windows\system32>Get-Mailbox -arbitration

Name                      Alias                ServerName       ProhibitSendQuota
----                      -----                ----------       -----------------
SystemMailbox{1f05a927... SystemMailbox{1f0... aexsrv           unlimited
SystemMailbox{e0dc1c29... SystemMailbox{e0d... aexsrv           unlimited
FederatedEmail.4c1f4d8... FederatedEmail.4c... aexsrv           1 MB (1,048,576 bytes)


regarding these mailboxes what i should do ??!! should i move it also ?
0
 
LVL 3

Author Comment

by:F_A_H_D
ID: 36518781
but these mail boxes not visible it hidden i cannot click right and move !!!!
0
 
LVL 49

Accepted Solution

by:
Akhater earned 500 total points
ID: 36518785
good so now you do

Get-Mailbox -arbitration | new-moverequest -targetdatabase "Other Mailbox DB"

0
 
LVL 3

Author Comment

by:F_A_H_D
ID: 36518813
its system mailboxes it will not impact ??!!
0
 
LVL 49

Expert Comment

by:Akhater
ID: 36518817
no don't worry it will be just fine
0
 
LVL 3

Author Comment

by:F_A_H_D
ID: 36812936
its correct my dear
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