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Exchange 2010 UM Speech Service not starting (durign upgrade to SP1)

Posted on 2011-09-11
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Last Modified: 2012-05-12
I started to prepare my Exchange 2010 UM server for SP1.
I did these two upgrades Unified Messaging Role Prerequisites
 
The last area was Unified messaging role this only required 2 updates and no restarts the first update was Unified Communications Managed API 2.0, Core Runtime (64-bit) downloadable from
 
http://www.microsoft.com/downloads/details.aspx?FamilyID=e5e7aa8d-e110-4736-81ae-2ef81338b46b&displaylang=en
 
The final update was Speech Platform Runtime downloadable from
 
http://go.microsoft.com/fwlink/?linkid=180958
 
Then I tried to remove my langauge packs. The langauge packs won't remove because the speech engine won't restart. I downloaded the 10.0 version of the SpeechPlatformRuntime but it won't install because it finds a previous version.

In control panel programs I can only see UC Managed API which I also upgraded.

Do I also need to remove this? If so which version do I need to put back for Exchange 2010?
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Question by:Carol Chisholm
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Gave up due to lack of response and restored whole server from backup
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