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server stops responding

Posted on 2011-09-11
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Last Modified: 2012-05-12
Dear Experts,

I was called to a site where there are 2 servers, one as main, and the other as database server.
That day, the database server started to slowdown to the point where we could not access its C drive even in the safe mode in any reasonable time.
Now, I can ping it from the main server, but cannot connect it to open files.
Does this mean that the HDD in the server died?  It uses RAID 1, with 3 HDDs.
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Question by:yballan
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ZeevM333 earned 1000 total points
ID: 36519554
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by:yballan
ID: 36519630
Please correct me if I am wrong, but don't these utilities have to run from the troubled server itself?
It did not have any diagnostic tools that I can find, I was in the process of downloading one, when it stopped responding.  It is frozen at "Applying Computer Settings...."
Since every reboot made the situation worse, I stopped at that.
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by:Ryan Weaver
Ryan Weaver earned 1000 total points
ID: 36522275
Unless the RAID is hardware and you can check the status via the RAID controller's bios, I don't believe you are going to be able to see what's happening until you can get logged in to check the Event Viewer.
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Author Comment

by:yballan
ID: 36601936
Thank you, We finally abandoned the server, because it no longer booted.
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