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Samsung Infuse (Android) Issues

Posted on 2011-09-11
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Last Modified: 2013-12-14
I'm using my first Android device (Samsung Infuse phone) and am lost on a couple issues.  I had initially set up the phone using an existing Gmail account then decided I wanted to use a different Gmail/Google account as the primary account on the phone.  The only way I could see doing this was a Restore/Factory Reset.  I did the restore and was able to set up the phone again pretty well with all my previous settings.  However, I encountered a few problems almost immediately:
1) I could not find all the applications I had already installed with the initial setup (I ended up re-purchasing a couple along with all the freed apps);
2) I can not get the phone to pair with my Bluetooth earpiece (Jawbone Icon).  In fact, the phone doesn't even "see" the device as it scans;
3) The Android Market is essentially "gone" from the phone; when I try to open the Market app, I get a blank screen with this message: "Market needs background data to be enabled".

I'm really lost and these issues have created a real headache so any help is greatly appreciated.
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Question by:mankazzleneil
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by:tomago
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ID: 36519964
1 - when you do a factory reset/restore it wipes all user data, including apps.  Since you purchased the apps under a different gmail address, they will not be available on the new gmail address you are now using.

2 - be sure the headset is reset and is in pair mode.  most headsets you cannot "see" unless they are in pair mode.  Refer back the the manual for your headset.

3 - you have to go to settings -> "Accounts and Sync" -> then put a check next to "Background Data" to enable it.
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tomago earned 500 total points
ID: 36519981
http://www.headsets.com/headsets/resources/jawbone-pairing-guide.html

    Put your phone into pairing mode

    This can usually be accomplished by going under settings in your menu and selecting Bluetooth. Follow the prompts to "find a new device." If you are having problems, refer to your phone's user guide.
    Put your Jawbone ERA into pairing mode

    The first time you turn your Jawbone ERA on it will immediately go into pairing mode. If you need to manually put the Jawbone into pairing mode, you have two options:

    Option 1: Turn your Jawbone on (slide the power switch to ON, the position where you can see the blue indicator) and shake the headset back and forth two times. The LED light that surrounds the little rubber piece that rests against your cheek will flash red and white once the headset is in pairing mode. Once you see this, you can proceed to step 3.

    OR

    Option 2: Start with headset off (slide the power switch to OFF, the position where you cannot see the blue indicator). Press and hold the button on the back of the headset and slide the power switch to ON. Continue to hold down the button until you see the LED light flash red and white (the LED surrounds the little rubber piece that rests against your cheek, then release the talk button. The headset is now in pairing mode and you can continue to step 3.
    Select device and enter in universal key

    Your phone may or may not ask you to enter in a key code. If it does, the code is always four zeros: 0000
    You are paired up!
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Author Closing Comment

by:mankazzleneil
ID: 36520079
I figured there wasn't a way to recover the apps installed with the "abandoned" Gmail; I brought that issue up just in case there was a trick I didn't know about.  The "shake" method for putting my Jawbone in pair mode didn't work but the off/on while holding the function button on the back did the trick.  Toggling Background Data fixed the Droid Market issue.  Overall, very thorough and easy to follow instructions.  Thanks for helping a Droid Newbie!
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