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how come I cannot see my video in iMac

I am using my iMac to start a gooble video chat with samsung galaxy tablet, on my galaxy tablet, i can see their video but they cannot see mine.  How can i fix it?
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KANEWONG
Asked:
KANEWONG
1 Solution
 
Paul SmartSenior Support EngineerCommented:
Are both your iMac and Galaxy Tablet on the same network? (i.e. Wifi Network). If this is the case, try it from different networks.

If they are on different networks, check the firewall settings.
Google talk works by attempting to create a direct connection between the two devices.
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KANEWONGAuthor Commented:
yes, when I tried it; they are on the same LAN.

thanks for the tips, I will try.
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