Solved

Outlook 2003 GAL Search by display name

Posted on 2011-09-11
5
514 Views
Last Modified: 2012-06-24
We want enable users to search by thier prrefered name as well in Global Address Book in Outlook 2003 and exchange 2003.
I dont want to change first name and last name. It has to be be legal name

At this point the default serch box finds only by first name. I tried to add prrefered name in display name but (Advance search) only search within first word. and It does not search after space.

Is there any best practice to search by display name from default search box and search whole name rather than first word only.
0
Comment
Question by:amarpal0102
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 2

Expert Comment

by:Kalti
ID: 36520373
We had the same problem because our names in AD are stored in 'LastName, FirstName' format so the search function would only filter if you typed in the first letters of the user's last name and would not find results when the first name was used, this obviously cause frustration for users.

We resolved the problem when moving to Outlook 2007 which provides a radio button above the search box to select either 'Name only' or 'More columns' when 'More columns' is selcted you can search by anything and it usually finds the name you're looking for.

I know this may not help you immediately but it could be something to add to the list of reasons to upgrade office =)

Cheers,
0
 
LVL 5

Author Comment

by:amarpal0102
ID: 36520451
We have more than half users with outlook 2007 and 2010. But I tried to add prrefered name in display name but (more columns/ Advance search) only search within first word. and It does not search after space.

if the diplay name is:
Amarpal Singh (Amar)

then i can only find results when i serch "Amarpal" and dont det any results when i search "Singh" or "Amar". So I could not search after space. Serch only within first word
0
 
LVL 2

Expert Comment

by:Kalti
ID: 36520478
Interesting, I am using Outlook 2010 and I just tested on a coleague's computer using Outlook 2007 searching my name 'Swan, Nevin (Corp)' I am able to search for 'nevin', 'corp' etc. I am even able to search phone number, address, country and others all display results.

I did find this thread which is anecdotal evidance that sometimes the More columns field can be screwy:

http://www.pcreview.co.uk/forums/ol-2007-address-book-does-more-columns-really-do-t2957738.html

However I have no solutions, sorry.
0
 
LVL 5

Accepted Solution

by:
amarpal0102 earned 0 total points
ID: 36546083
It does not work for me. I tried another columns as well same results. Outlook search from every column. but It search only within first word from any column. If i add "Amarpal Singh" in any column like, title, office, name etc. It only return results for "Amarpal", not any for "Singh".

I could not find any solution. May be we need to add Prrefered name into office or address columns.
 
0
 
LVL 5

Author Closing Comment

by:amarpal0102
ID: 38117855
We just upgraded to exchange 2010 and all the problems have been solved.
0

Featured Post

PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
Suggested Courses

632 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question