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SBS 2011 Stuck installing Update 38 of 60

Posted on 2011-09-11
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Last Modified: 2013-12-02
I am finializing the migration from SBS 2003 to SBS 2011 using the swing method. All has gone very well to this point. however, today I decided to deploy the 60 pending updates. That was at 1:40 PM. It is not 9:00 PM at night and the system seems to be stuck on 38 of 60. I can use the server. In fact I'm remoted into it at this very moment. I've tried to use the stop installation button but nothing happens. I did run a backup yesterday prior to applying these updates. I don't really want to restart the server for fear it will not come back online. Is there a safe way to terminate the updates?
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Question by:mthsupport
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Accepted Solution

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madhatter5501 earned 500 total points
ID: 36520597
If you can't get the service to stop, try going into the task manager and find the program then right click to go to process and close the process tree.  
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Author Comment

by:mthsupport
ID: 36521755
I tried to stop the Windows UPdate service and it is stuck 'stopping'. I looked into ProcessMon and it doesn't specify what one of the SVCHost instances would be for Windows UPdate. Any ideas? When I open Windows Updaate now it has the red X as if it is disabled. The server is still usable.
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by:madhatter5501
ID: 36522122
try this and see if it helps

tasklist /fi "status eq not responding"
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Author Comment

by:mthsupport
ID: 36526923
I was actually able to get it stopped. In 2008R2 the task manager lists process and services. I found Windows Update under services and was able to end the process tree.

I restarted and it took the server 1 hour 15 minutes to restart. The shutdown took an hour as it was hung on stopping the Windows Module Installer Service. Some quick web search reveals this is an issue with some Windows Updates that will eventually be resolved when I get the server completely patched. Which should be this week.
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Author Closing Comment

by:mthsupport
ID: 36526927
This pointed me in the right direction. Thanks.
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