Solved

Sound Card on Dell Laptop makes a ticking sound...

Posted on 2011-09-11
4
504 Views
Last Modified: 2012-05-12
Dell XPS M1330 Laptop.  2GB RAM
INTEL Hi Definition Audio HDMI
SigmaTel High Definition Audio Codec
Vista Home SP1

There is a constant ticking sound whenever the sound is turned on.
I was able to turn it off by putting a headphone into the jacks, and jiggling the headphone jack around.

There is no ticking if the computer is restarted in Safe Mode.

I've removed all audio devices from the Device Manager, and reinstalled the Dell Audio driver. There was no sound at all when we tried to play something in iTunes. When the headphone jack was put in the ticking started again, but without any music.

I don't know if this is a hardware problem that appears when the drivers are active, or a software driver.

Thanks.


Larry
0
Comment
Question by:computerlarry
  • 2
4 Comments
 
LVL 5

Accepted Solution

by:
tomago earned 250 total points
ID: 36520901
If you mute the microphone, does the ticking still happen?  If so, it is most likely a hardware issue and you should call Dell support so they can troubleshoot and send you a service tag.
0
 
LVL 91

Assisted Solution

by:nobus
nobus earned 250 total points
ID: 36521185
you can always test the sound when running from a live cd : ftp://ftp.kernel.org/pub/dist/knoppix/KNOPPIX_V6.4.4CD-2011-01-30-EN.iso
0
 

Author Closing Comment

by:computerlarry
ID: 36552942
Good advice, that's appreciated.
0
 
LVL 91

Expert Comment

by:nobus
ID: 36553332
did you find a solution?
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Two to three times a week, some version of the question below is posted: "I have a laptop that (was given to me / I bought on ebay / I forgot the password for).  I can't (start it / upgrade the BIOS / change BIOS settings) because it's asking for…
For some time some of our users experienced package loss on a couple of our Lenovo Thinkpad S531 machines running Windows 8 or Windows 8.1 64-bit OS. I was not able to find many answers online, but did after some investigation I began to suspect Blu…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now