?
Solved

Sound Card on Dell Laptop makes a ticking sound...

Posted on 2011-09-11
4
Medium Priority
?
522 Views
Last Modified: 2012-05-12
Dell XPS M1330 Laptop.  2GB RAM
INTEL Hi Definition Audio HDMI
SigmaTel High Definition Audio Codec
Vista Home SP1

There is a constant ticking sound whenever the sound is turned on.
I was able to turn it off by putting a headphone into the jacks, and jiggling the headphone jack around.

There is no ticking if the computer is restarted in Safe Mode.

I've removed all audio devices from the Device Manager, and reinstalled the Dell Audio driver. There was no sound at all when we tried to play something in iTunes. When the headphone jack was put in the ticking started again, but without any music.

I don't know if this is a hardware problem that appears when the drivers are active, or a software driver.

Thanks.


Larry
0
Comment
Question by:computerlarry
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 5

Accepted Solution

by:
tomago earned 750 total points
ID: 36520901
If you mute the microphone, does the ticking still happen?  If so, it is most likely a hardware issue and you should call Dell support so they can troubleshoot and send you a service tag.
0
 
LVL 92

Assisted Solution

by:nobus
nobus earned 750 total points
ID: 36521185
you can always test the sound when running from a live cd : ftp://ftp.kernel.org/pub/dist/knoppix/KNOPPIX_V6.4.4CD-2011-01-30-EN.iso 
0
 

Author Closing Comment

by:computerlarry
ID: 36552942
Good advice, that's appreciated.
0
 
LVL 92

Expert Comment

by:nobus
ID: 36553332
did you find a solution?
0

Featured Post

Building an interactive eFuture classroom

Watch and learn how ATEN provided a total control system solution including seamless switching matrix switch, HDBaseT extenders, PDU, lighting control to build an interactive eFuture classroom.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes a user will call me frantically, explaining that something has gone wrong and they have tried everything (read - they have messed it up more and now need someone to clean up) and it still does no good, can I help them?!  Usually the standa…
pc, laptop  monitor connection configurations
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question