Solved

Sound Card on Dell Laptop makes a ticking sound...

Posted on 2011-09-11
4
509 Views
Last Modified: 2012-05-12
Dell XPS M1330 Laptop.  2GB RAM
INTEL Hi Definition Audio HDMI
SigmaTel High Definition Audio Codec
Vista Home SP1

There is a constant ticking sound whenever the sound is turned on.
I was able to turn it off by putting a headphone into the jacks, and jiggling the headphone jack around.

There is no ticking if the computer is restarted in Safe Mode.

I've removed all audio devices from the Device Manager, and reinstalled the Dell Audio driver. There was no sound at all when we tried to play something in iTunes. When the headphone jack was put in the ticking started again, but without any music.

I don't know if this is a hardware problem that appears when the drivers are active, or a software driver.

Thanks.


Larry
0
Comment
Question by:computerlarry
  • 2
4 Comments
 
LVL 5

Accepted Solution

by:
tomago earned 250 total points
ID: 36520901
If you mute the microphone, does the ticking still happen?  If so, it is most likely a hardware issue and you should call Dell support so they can troubleshoot and send you a service tag.
0
 
LVL 92

Assisted Solution

by:nobus
nobus earned 250 total points
ID: 36521185
you can always test the sound when running from a live cd : ftp://ftp.kernel.org/pub/dist/knoppix/KNOPPIX_V6.4.4CD-2011-01-30-EN.iso 
0
 

Author Closing Comment

by:computerlarry
ID: 36552942
Good advice, that's appreciated.
0
 
LVL 92

Expert Comment

by:nobus
ID: 36553332
did you find a solution?
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
Great sound, comfort and fit, excellent build quality, versatility, compatibility. These are just some of the many reasons for choosing a headset from Sennheiser.
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

792 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question